Job Description

Are you looking for a fulfilling senior support worker role in which you can make a difference to the lives of families and children at our new Family Residential Assessment Centre. An exciting opportunity awaits! We are seeking an enthusiastic senior family support worker for a new family residential assessment centre in DY4 Tipton area. We aim to have the centre running Mid 2025.

Job Purpose

To lead a team of support workers in being appropriate role models to families at the centre.

Support families to address their assessment goals and action plans in line with the family placement plan.

Support the Manager and Deputy Manager by organising and leading the day-to-day shifts in the centre appropriate to the statement of purpose.

Take responsibility for managing daily activities at the centre, coordinating safeguarding concerns, supporting families and ensuring the smooth running of the shift.

Ensure family's views are considered in their daily support.

General Duties

Organise and lead shifts in the centre to ensure families are supported with their individual needs as outlined in their family placement plan.

Ensure staff support families to participate in the routines of the centre and encourage them to take part in the assessment activities and support on offer.

Promote well-being in the centre by ensuring that the environment is free from bullying and prejudice and is a fair place to live.

Support staff in helping families support their babies and children throughout their assessment, including bathing, feeding, safe sleeping and all general care.

Work co-operatively and pro-actively as part of a team supporting colleagues and the Manager.

Ensure that children and families are suitably safeguarded, and risk assessments are routinely updated after any incident.

Ensure there is enough staff to safely cover shifts dependent on the support needs of families at the centre.

Ensure the environment is free from hazards, and daily health and safety checks are maintained.

Specific Duties

Ensure families are provided with advice and support in line with their family placement plans, organisational policies, and the good practice requirements of the centre.

Support family assessment social workers by working to their guidelines for assessment.

Ensure children in the centre are safe and protected from harm, and the shift is organised to maximise safeguarding.

Ensure local authority and organisational child protection and safeguarding reporting procedures are followed during significant events.

Ensure teamwork to establish a nurturing relationship with children and their families.

Support the staff team to help families build positive relationships by ensuring the centre environment is free from bullying and prejudice and a safe and fair place to live.

Support the staff to help families resolve conflicts, manage their behaviour safely and acceptably, and ensure that unacceptable behaviour is challenged and addressed.

Ensure families are supported to participate in their local community and attend appointments and health requirements for their children.

Ensure families are supported to provide feedback to the centre and ensure their voice is heard.

Oversee and ensure the centre's records are completed to a high standard before the end of each shift and that written reports are completed on time.

Ensure the routines of the centre are completed daily, including cleaning, maintaining the environment and supporting families to do the same.

Attend shifts as required by the staff rota and take part in the on-call rota and the sleep-in rota, and be willing to work on occasion at short notice.

Undertake training as the organisation requires and take responsibility for continuing professional development.

Attending and contributing to regular supervision meetings and completing actions from the annual appraisal.

Supervising staff and ensuring training and annual appraisals are up to date and actions are being addressed.

Working and contributing pro-actively to the team and reporting any concerns about unacceptable staff conduct or standards to your line manager.

Completing monthly audits of the centre as required.

Ensure finances are available and accounted for at the end of each shift.

Adherence to health and safety and workplace policies.

Support the Centre Manager and senior managers with any other duties as required.

Person Specification

Qualifications and Education

Diploma Level 3 in Health and Social Care and Children and Young People's Services or be willing to work towards it.

Experience

Experience in working with children and families

At least one year in the role of residential support worker

Ability to work as part of a multi-disciplinary team

Record-keeping skills and maintaining confidentiality

Ability to manage own training and personal development

Applied knowledge of child protection and safeguarding

Knowledge and Understanding

The Residential Family Centres Regulations 2002 (amended) 2013 and Residential Family Centres National Minimum Standardsand the social care common inspection framework (SCCIF), Children Act 1989, Working Together to Safeguard Children 2018, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974.

Skill and Abilities

Understanding of policy and procedures in relation to child protection and safeguarding children and the reporting process

Understanding of the requirements of care planning and support

Understanding of confidentiality and data protection

Ability to motivate and lead the team in challenging circumstances

Ability to manage organisational deadlines and reporting requirements

Ability to be assertive and confident in managing staff and families

Ability to organise in a highly pressurised environment

Ability to deal with external agencies and external reporting structures

Resilience in addressing workplace issues and maintaining continuity of support to families

Experience in managing challenging or volatile behaviour

Effective oral and written communication skills

Excellent computer skills

Able to drive company vehicles

Ability to manage, oversee and supervise support workers and guide them in the requirements for assessment.

Equality and Diversity

Promote equality and diversity by interpreting equality, diversity, and rights according to legislation and policies.

Develop a culture of non-discrimination that supports individuals' rights and eliminates patterns of discrimination.

Job Type: Full-time

Pay: 28,050.00 per year

Work Location: In person