Job Description

Team:

Finance

Ref.:

VN1002

Type:

Permanent

Location:

Hatfield

Senior Finance Analyst - Central Costs

Contract type:

Permanent

Location:

Hatfield (Hybrid working - 3 days in the office)

Working hours per week:

40 hours

Level:

Senior

Application closing date:

Wednesday 6th August 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.


We're

Ocado Retail

, a market-leading, joint venture between Ocado Group and M&S and the world's largest dedicated online supermarket

ocado.com

. Not only is Ocado.com the only place to shop a full range of M&S food online, but it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind

Zoom by Ocado

, our same-day grocery delivery service.

About the team and the role

We are looking for a motivated individual who will be responsible for all areas of central costs for the business, both own and recharges from Ocado Group as well as being the primary finance business partner to our Customer Hub, which is based in Sunderland. You will have the opportunity to business partner with the Senior Leadership Team ensuring central costs are within budget and to identify any opportunities and savings. You will be encouraged to review existing processes and drive continuous improvements. The role will report to the Finance Manager.

What you'll do

Primary business partner with the Customer Hub team to ensure accurate cost control, budgeting & forecasting across both people & non-people costs. Prepare the monthly Hub budget steerco pack and lead the monthly meeting with CCO, Customer Service Director & Senior Planning & Transformation Manager. Attend weekly/monthly Hub meetings & allocate 2-3days monthly for onsite working at the Hub in Sunderland. Prepare analysis of the monthly central cost spend including any variances to budget with value adding commentary for both Customer Hub & ORL Overheads. Monthly review of costs with members of the senior team providing insight and support for flash reporting & on landing within budget. Business partner with the ACE team (Accounting Centre of Excellence) during month end close and provide support with monthly controls. Business partner with Cost Centre owners & Heads of Departments to ensure accurate cost control & forecasting. Business partner with Ocado Group to ensure recharges are correct whilst providing challenge on any variances. Support the Finance Manager to review existing processes & drive continuous improvement in financial processes and reporting. Assist in the development of new financial models, tools, and reports to improve visibility and efficiencies.

Who you are

Qualified ACA/CIMA/ACCA Advanced Excel skills and experience working with financial systems (e.g., SAP, Oracle, Hyperion, or similar) Experience of budgeting and forecasting Excellent communication skills and the ability to build relationships with key stakeholders Methodical, detailed and organised with a keen eye for detail Strong understanding of central/overhead cost structures and allocations Ability to work independently, prioritize workload, and meet tight deadlines

What's in it for you

By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.


If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process - one of our Talent Partners will talk you through this in an initial call.

Everyone's welcome

We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.