Job Description

Permanent, Part Time 18.5 hours per week

We are looking for a Senior Finance Assistant within Client & Carer Financial Services which is a finance team for Adult Social Care (ASC). The role is within the Financial Assessment and Benefits team.

This is an exciting opportunity for someone with a customer service/administration background who enjoys supporting people and working in a deadline driven environment.



You will need to be confident in handling incoming and outgoing telephone calls working directly with service users and/or their representatives and support workers.





You will also manage email queries and requests within our busy team from our service users and from the social work teams.

You will need to be able to identify service users who require a financial assessment from reports, emails and our systems. Attention to detail is important as it is essential that records are updated accurately which will include managing spreadsheets.

We work mainly from home but you may be required to work in the office at times (City Hall)

This post is required for Wednesdays, Thursdays and Fridays. Working hours each day to be agreed.

Please read the attached 'A day in the life of' document for more information.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

If you would like to discuss this position please email

alison.hudd@bristol.gov.uk

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.