Job Description

Job Title Senior Finance Systems Analyst




Position Full Time




Role Business Services




Location Bristol




Experience Business Services





Description

Role Overview

The team

The Finance Systems team plays a crucial role in managing the technology that supports the delivery of financial best practices, while enabling both financial and operational efficiency across RPC. The team is responsible for ensuring that financial data--whether originating in core or integrated systems--is accurately captured, processed, and available.



In addition to this, the team provides support to users, ensuring system issues and queries are resolved efficiently. This includes management of application patching and system upgrades to stay current with new features, technologies, and security improvements.

The role

To provide technical support of all practice management systems, acting as the key conduit for Finance and IT coordination around infrastructure and system support and development including improving and maintaining all practice management systems


Supporting in the management, maintenance and technical ownership of all practice management systems, their SQL environment and their related customisations and integrations to help ensure they are meeting business needs Responsibility for troubleshooting and managing escalated 2nd & 3rd line support calls Identify opportunities for system enhancements and work with teams to analyse, develop, test and implement changes. Prepare and maintain documentation relating to systems, processes and procedures Provide and share knowledge with other team members and stakeholders such as finance and for those using the system

Knowledge, skills and experience

Knowledge and proven experience of the Aderant Stack comprising; Expert Classic (inc Generic Importer/Scheduler, Alerts, Docudraft, Reports) Expert Time Browser Conflicts Records Rates Chrome River Bottomline Paybase (Cheque authorisation/printing management software) Minisoft ARCS SQL Iridium Pre Bill-Viewer & Iridium Dashboard Tools Proficiency in the following technologies: Microsoft SQL Server and related products (SSRS, SSIS, SSAS) Microsoft Windows Servers Microsoft SQL Server Understanding of database structures, reporting tools, principles, and practices Knowledge and understanding of finance processes and accounting rules Keen attention to detail and numeracy skills Self-motivated with an ability to identify and develop solutions to enhance and maintain IT/ Finance services. Experience of working within incident, service request and problem management processes. Excellent written, verbal and interpersonal skills Ability to deal with difficult or demanding situations and work in a fast-paced environment Develops internal and external client relationships and adopts a client-centric approach to deliver innovative solutions Works commercially to achieve the objectives of the team/firm. Proactively plans, prioritises, allocates resources and uses technology to ensure they and the team work efficiently and commercially. Collaborative and works effectively in a team. Develops strong working relationships. Delegates work effectively and understands how to develop junior team members and support their ambitions. Committed to being part of a supportive, inclusive and collaborative firm culture.

Diversity, equity, inclusion and belonging

We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. Webelieve in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help.



Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.



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