Job Description

A multi-award-winning lifestyle family business with 19 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home.

We have an amazing opportunity to join our BTL family as a PERMANENT Senior Gift Advisor in our store in EPPING.

Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for.

Rewards and Benefits

13.00 per hour Paid holiday entitlement of 5.6 weeks (incl. Bank Holidays) Your Birthday as a paid day off if it falls on a working day Every other weekend off 25% Staff Discount

About Us

We are loved for our difference We know that family matters We understand the importance of work-life balance We celebrate the joy of giving

About You

You are a great communicator You welcome our customers with a warm smile You love our products as much as we do You are inspiring and positive You love to work as part of a team

Responsibilities

You will have a good understanding of our Policies and Procedures Ensure all administrative tasks are completed on time Maintain excellent product knowledge and be motivated to share this with our customers Adhere to all operational practices and procedures, including stock deliveries, H&S standards, stock takes and replenishment You embrace ownership of tasks, setting a good example for the rest of the team Use your initiative to help meet the set targets and support the sales growth of your store Follow good housekeeping principles by ensuring the store is clean and tidy at all times Attend and participate in all training sessions and staff meetings Follow all security measures when key-holding, cashing up, and opening and closing the store Provide excellent service at till points and ensure cash and till procedures are followed correctly This position requires you to be able to run the store every other Saturday with the support of the weekend team (no managerial duties will be required from you on that day) and full training will be given

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Job Types: Full-time, Permanent

Pay: 13.00 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount Store discount
Schedule:

Day shift Weekend availability
Experience:

Retail sales: 1 year (preferred)
Work Location: In person