Job Description

The Senior Education Manager is a vital part of our Global Customer Experience team, acting as the creative force and strategic driver behind the education that supports our industry-leading treatments and game-changing products.


You'll be responsible for embedding our global education strategy to ensure we deliver the best educational experiences and maximise the potential of our entire portfolio. You won't just be delivering education; you will be helping to deliver great skincare for all.


This is a unique opportunity to be part of something special - working for a respected and fast growing brand known for making high performance, science backed skincare accessible and innovative.



At Medik8, we are deeply committed to helping every team member thrive. We offer a collaborative and supportive working environment, continuous learning opportunities, and an inclusive culture where authenticity is celebrated. We don't just focus on what we do, we care deeply about how we do it.


Our values and behaviours guide everything we create, deliver, and stand for. Why you cannot miss this opportunity As a strategic leader and charismatic educator with a passion for skincare and a flair for innovation, you'll play a pivotal role in shaping our education programs, empowering our global professional community through best-in-class educational experiences. Working at the forefront of innovation, you'll ensure our global education maintains its high standards and consistent excellence worldwide. You'll drive strategic training initiatives, create outstanding educational content, and fully leverage our Learning Management System to maximise the potential of our product portfolio. Your work will guarantee our partners are equipped to provide the ultimate Medik8 journey to every customer.

In more detail your role will include:

Strategically planning and managing all global education and training initiatives, including materials, events, and their efficiency evaluation, across all channels, ensuring optimal return for brand objectives. Leading the strategic vision and conceptualisation of innovative educational content, ensuring its design fully leverages the LMS and maximises the potential of every existing product, protocol and NPL. Actively seeking and evaluating new innovations for the professional channel, leading their implementation through effective project management. Managing and monitoring partner trainer performance, ensuring adherence to set delivery protocols and a high standard of training execution to elevate Medik8 education standards globally. Collaborating simultaneously with Medik8 key stakeholders and partners via regular visits and analysis to identify strengths and weaknesses, proactively address challenges, and leverage education for continuous high performance. Embodying a core Medik8 representative, providing active support for educational initiatives at industry, PR and consumer events, and educational representation across social channels. Serve as a subject matter expert, continuously exploring and implementing new professional and educational initiatives that align with Medik8's mission: "Simplifying the route to great skin through the highest quality, most efficacious, and trusted dermatological skincare products and education on the market."

Requirements:

Experience in executing a global education strategy is essential. Strategic thinking with the ability to manage day-to-day operations while driving the brand vision. Have experience as an inspirational and persuasive leader, able to sell new concepts and build enthusiasm, fostering a strong sense of community within our global education and training population. Have excellent project management skills to effectively lead the implementation of new initiatives, from concept through to evaluation, ensuring they are delivered on time and within budget. Have a deep understanding of dermatological products and protocols, as well as the educational needs of the multichannel beauty industry. Have a data-driven mindset to measure training efficiency and ROI, using these insights to make informed decisions that drive continuous improvement. Exceptional communication and presentation skills, comfortable representing a brand both through physical interactions and digital spaces. Have a minimum NVQ Level 3 (or equivalent) beauty qualification.

About us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.





Our mission is to

simplify the route to great skin

through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It's just who we are!



Some of the perks of being part of the Medik8 team include:

25 days holiday + bank holidays Flexible & Hybrid working Private Medical Insurance + Mental Health support Employee Assistance Program (EAP) Annual Performance Bonus Long Service Awards 75% discount + Annual Product Allowance Flexible Career opportunities Up-skilling support + regular Lunch & Learns 2 Volunteering days per year Matched Charitable Giving Scheme

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.



At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We're committed to advancing equal opportunities and we're dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.



Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!