Senior Guide
Craigavon, NIR, GB, United Kingdom
Job Description
Senior EE Retail Guide - Job Role OverviewCore Responsibilities
Leadership Support
: Act as a deputy to the Store Manager and Assistant Manager, taking charge when they are not present.Customer Experience Champion
: Deliver exceptional service, ensuring every customer feels valued and supported.Team Motivation
: Inspire and guide team members to meet sales targets and deliver top-tier service.Operational Excellence
: Help manage daily store operations, including stock, displays, and compliance.Sales Performance
: Drive sales by understanding customer needs and recommending the right EE products and services.Training & Mentoring
: Support onboarding and development of new team members.Key Skills & Attributes
Strong communication and interpersonal skills. Proven retail or customer service experience. Ability to lead by example and motivate others. A passion for technology and helping people. Problem-solving mindset and adaptability.
Typical Requirements
Previous experience in a customer-facing retail role. Familiarity with EE's products and services is a plus. Willingness to work flexible hours, including weekends.
Job Type: Full-time
Additional pay:
Bonus scheme Commission pay Performance bonus
Benefits:
Bereavement leave Company events Company pension Cycle to work scheme Employee discount Employee stock purchase plan Enhanced paternity leave Free flu jabs Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Sabbatical Sick pay Store discount
Schedule:
Monday to Friday Weekend availability
Work Location: In person
Reference ID: 12162025
Expected start date: 31/07/2025
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Job Detail
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Job IdJD3218275
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCraigavon, NIR, GB, United Kingdom
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EducationNot mentioned