Job Description

Senior Health Care Assistant, Band 3

Permanent - Full Time - 37/5 hours per week



Do you want a career where your kindness and care make a tangible difference?



Oxleas NHS Trust is searching for compassionate and dedicated Healthcare Assistants to join our acute admission wards teams. You'll play a vital role in supporting adults experiencing mental health challenges, offering them hope and stability during a difficult time. We have vacancies in all our main mental health inpatient sites at Green Parks House (Princess Royal University Hospital), Oxleas House (Queen Elizabeth Hospital) and Woodlands Unit (Queen Marys Hospital).

Why you'll love working here:

Make a Real Impact: Provide compassionate care and support to patients during a critical time in their lives. Supportive Team: Join a collaborative and friendly team that values your contribution and offers opportunities for growth. Develop Your Skills: Access excellent training and development programs to advance your career in the NHS. Competitive Benefits: Enjoy a competitive salary and benefits package alongside the intrinsic rewards of working within the NHS.

Important Sponsorship Information for this post:

We are currently unable to offer a certificate of sponsorship for this post.

Acute and Crisis Directorate :

Healthcare Assistant (Mental Health) at Oxleas NHS Trust - Make a Difference Every Day



To work as directed by a registered nurse.



To provide care physical care to patients in accordance with their care plan



Understanding the need for and always maintaining confidentiality and security.



Adhering to all organisational and ward policies, procedures and guidelines.



Ensuring good working relationships with patients, carers, relatives, other professionals and prison and healthcare staff.



Developing an understanding of and demonstrating use of clinical supervision to reflect upon and modify practice.



Behaving at all times in a professionally acceptable manner



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care



Assist patients will all activities of daily living (eating and drinking, movement, physical comfort, personal hygiene and use of toilet facilities).



To work at the direction of registered nurses



Communicate effectively with patients and the multi-disciplinary team.



Participate in planning and liaison activities for patients.



Inform a registered nurse as soon as possible when any change in a patient's condition is noticed.



Support patients in change due to admission, discharge, death or personal loss and in adapting to their new environment.



Report any complaints or requests for information from patients immediately to the senior nurse on duty to enable prompt response.



Use resources effectively.



Report all risks to the senior nursing staff.



Assist in the general running of the department by undertaking housekeeping and clerical duties as appropriate.



Participate in appraisal and training of self to develop a personal development plan and strive to achieve the set objectives, including NVQs.



Undertake any other duties commensurate to the grade and as requested by the line manager.



Attend staff meetings, updates and attend mandatory training as required.



Take responsibility for carrying a radio and responding as required.



Work closely with Management to ensure that the Prison Health Agenda is supported at all levels in the Practice.



Develop and maintain effective communications with all interested parties.