Job Description

Are you an enthusiastic, caring experienced Healthcare Support Worker?An exciting opportunity has arisen to join our friendly and supportive team in Haematology/ Chemotherapy Suite! The suite is situated within the Brunel Building at Southmead Hospital.
Chemotherapy suite is open 0800-1800 Monday to Friday and provides treatments for a patients with blood cancer. Listed are some examples of the intravenous therapies and treatments we deliver:

• Chemotherapy
• Biologics
• Bisphosphonates
• Blood transfusions
• Bone marrow biopsies

We aim for excellence and to provide a high-quality service.
The successful candidate will:

• Have Haematology and Chemotherapy Clinic experience
• Currently be working at the Senior Healthcare Support Worker level
• Meet the education and training requirements for this role

Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became 25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.
Main duties of the job
A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work.
You would be expected to:

• Support the Registered Nurses by helping to start patients' treatments including recording observations on eobs and weighing patients.
• Place and remove cannulas at the end of treatment. You will assist with patients having bone marrow biopsies and any documentation required.
• Taking blood samples
• Assist the doctor with patients having bone marrow biopsies
• Provide refreshments for patients.
• Admin support with admitting and discharging patients.

About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups
Details
Date posted
10 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
339-TA-SHCSW-CHS0925A
Job locations
Southmead Hospital
Westbury on Trym
Bristol
BS10 5NB
Job description
Job responsibilities
For a full overview of the , please refer to the PDF attached as an additional document to this advert.
Nursing Care:

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.

Job description
Job responsibilities
For a full overview of the , please refer to the PDF attached as an additional document to this advert.
Nursing Care:

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.

Person Specification
Qualifications and Training
Essential

• One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications
• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• o Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) o Equivalent experience
• Completion of the care certificate

Knowledge and Experience
Essential

• At least 12 months prior experience as a support worker
• Experience working in Heamatology and Chemotherapy Clinics
• Evidence of ability to work as a member of a team
• Good time management skills and prioritising work
• Understands and committed to a caring approach to patients & relatives

Desirable

• Bone marrow biopsy clinic experience

Skills and Abilities
Essential

• Effective and appropriate communication skills both written and verbal
• IT skills, basic word, email, keyboard skills
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependent on clinical need
• Demonstrate an awareness of healthcare work and policies and procedures

Person Specification
Qualifications and Training
Essential

• One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications
• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• o Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) o Equivalent experience
• Completion of the care certificate

Knowledge and Experience
Essential

• At least 12 months prior experience as a support worker
• Experience working in Heamatology and Chemotherapy Clinics
• Evidence of ability to work as a member of a team
• Good time management skills and prioritising work
• Understands and committed to a caring approach to patients & relatives

Desirable

• Bone marrow biopsy clinic experience

Skills and Abilities
Essential

• Effective and appropriate communication skills both written and verbal
• IT skills, basic word, email, keyboard skills
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependent on clinical need
• Demonstrate an awareness of healthcare work and policies and procedures

Skills Required