Job Description

The opportunity
Delaware North UK is hiring a full-time Senior Hospitality Manager at the iconic Wembley Stadium in Wembley, London. In this electric environment, there is always something different to get excited about. As a Senior Hospitality Manager, you will be managing the catering within hospitality areas, confidently communicating with both guests and collaborative teams to deliver first-class guest experiences. If you are the positive, personable, and self-motivated leader we are looking for, take a shot at your new job with us. Kick off your best career move yet, and apply to join our valued team in this fantastic atmosphere.
Pay
The expected pay for this role is xc2xa355,000pa
What will you do?

• Lead a dedicated team of hospitality managers and supervisors, supporting training and development of team members, and demonstrating exceptional guest service
• Plan and support hospitality services at Wembley Stadium with strong organisational skills and resources, ensuring guest focus in all decisions
• Collaborate with the meetings and events sales team in new business opportunities, as well as build strong relationships with senior leaders and provide administrative assistance as needed
• Follow all finance, payroll, and purchasing company procedures, and produce accurate post-event reporting
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence

More about you

• Degree in related field or 5+ years' experience, with 1+ years' management experience
• IT literate including Microsoft Office
• Operational experience in a similar setting, with 3 years' experience in a similar role and 5-6* fine dining environment is beneficial
• Operational experience in all service methodology of food & beverage delivery - restaurant, fine dining, banquet, buffet, small plate is essential
• Qualifications and knowledge of management or the Food & Beverage industry within hospitality and catering is beneficial - Personal Alcohol License & Inclusivity in Wine WSET are beneficial

Who we are
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us! '