Job Description

Job Summary

The

Senior Housekeeping Supervisor

plays a pivotal role in ensuring the cleanliness, organisation, and overall presentation of the hotel. This position requires a strong leader with extensive experience in hospitality and janitorial services, who can effectively manage a team of housekeeping staff to maintain high standards of cleanliness and guest satisfaction. The ideal candidate will possess a keen eye for detail and a passion for delivering exceptional service.

Duties

Oversee the daily operations of the housekeeping department, ensuring all areas are cleaned to the highest standards. Develop and implement cleaning schedules and procedures to optimise efficiency and effectiveness. Train, supervise, and motivate housekeeping staff, fostering a positive work environment that encourages teamwork and professional growth. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness standards. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained. Address guest complaints or concerns promptly and professionally, striving to exceed their expectations. Collaborate with other departments to ensure seamless operations and enhance the overall guest experience. Maintain records of housekeeping activities, including staff performance evaluations and inventory management.

Qualifications

Proven experience in a managerial role within the hotel or hospitality industry is essential. Strong background in janitorial services with an emphasis on cleanliness standards and procedures. Excellent leadership skills with the ability to inspire and develop a team. Exceptional organisational skills with attention to detail. Ability to work flexible hours, including weekends and holidays as required. Strong communication skills, both verbal and written. Proficiency in using housekeeping management software is an advantage. This role is ideal for an individual who thrives in a fast-paced environment and is committed to maintaining high standards of cleanliness while providing outstanding service to guests.

Requirements:

Previous housekeeping experience is essential, ideally in a supervisory role Strong attention to detail and excellent organizational skills Ability to lead and motivate a team Flexible with working hours, including weekends and holidays Good communication skills and a professional attitude Must be eligible to work in the UK

Why Join Us?

Supportive and friendly work environment Opportunities for growth and development Work in a beautiful and historic location in the heart of Oxford (City)
Location:

Oxford City Centre

Job Type:

Full-Time

Salary:

15/h

Job Type: Full-time

Pay: 15.00 per hour

Benefits:

Canteen Company pension Employee mentoring programme
Experience:

Housekeeping: 1 year (required) Hotel: 1 year (preferred)
Work Location: In person