Job Description

For more information and to apply for this post please visit: https://www.brineleas.co.uk
Responsible for the effective delivery of ICT services across Brine Leas School and nine associated primary schools. Based primarily at Brine Leas School, the position involves occasional half-day onsite visits and remote support for the associated sites. Involving the maintenance and development of IT systems to support teaching, learning, and administration, as well as the day-to-day management of ICT operations. The role requires the provision of high-quality, responsive technical support to staff and students across all sites, ensuring minimal downtime and a consistent, reliable service. As a senior member of the IT Services team, the postholder will play a key role in delivering IT projects, supporting strategic developments, and providing guidance and support to junior ICT staff.

Main Areas of responsibility

Act as the primary IT contact across all sites, ensuring high-quality support and issue resolution.

Manage the ICT helpdesk, delivering 1st/2nd line support, escalating complex issues, and maintaining documentation.

Install, maintain, and troubleshoot PCs, servers, networks, and peripherals; perform regular health checks.

Diagnose and repair hardware/software issues; support staff on-site to ensure uptime.

Oversee mobile devices, ensuring software compliance and security standards.

Administer core IT systems (Active Directory, Microsoft 365, DNS, DHCP, Group Policy).

Maintain infrastructure and cloud services (Intune, Meraki, Lightspeed MDM).

Handle updates, backups, cybersecurity monitoring, GDPR compliance, and staff training.

Provide classroom IT support and guidance for staff/students to ensure smooth teaching operations.

Manage classroom devices (PCs, laptops, iPads, AV), aligning IT with school needs.

Support IT projects, assist strategic planning, and recommend new technologies.

Oversee IT inventory, procurement, asset lifecycle, and supplier coordination.

Offer flexible support for events and occasional out-of-hours needs.

Stay current with technology trends through continuous professional development.

Job Types: Full-time, Permanent

Pay: 30,559.00-33,366.00 per year

Benefits:

Company pension Cycle to work scheme Free flu jabs Free parking Gym membership On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 28/07/2025
Reference ID: Senior ICT Technician