Job Description

This is the ideal opportunity to expand your airline experience and grow your leadership skills. As Senior Inflight Product Food Safety Manager, you will lead our food safety program across multiple countries, navigating a complex landscape of EU and UK regulations. This unique and exciting role is perfect for an experienced professional in the airline food safety industry, offering the chance to shape standards and drive compliance across our inflight catering and retail programs. You'll work closely with colleagues across the airline to conduct investigations, coordinate third-party audits, and deliver insightful management reporting to senior leadership. Reporting to the Head of Inflight Product & Catering, you'll ensure performance and compliance across complimentary, crew, and retail food provision, while contributing to internal and technical standards. With global oversight spanning the UK, Europe, and our international catering partners, this role offers a dynamic and rewarding challenge. This role is offered on a hybrid working basis, with regular office attendance required, and operational travel will be expected as part of your responsibilities.
The role will be published until 17th November 2025.
ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll maintain comprehensive oversight of our airline food safety program, ensuring both complimentary and retail inflight catering remains compliant with all relevant regulations and standards.
• Working collaboratively with colleagues across our airline, you'll conduct thorough investigations into food safety incidents and coordinate third-party auditor activities to maintain high standards.
• The role involves analysing reporting and incident data to create performance insights and reports for airline management, identifying relevant trends, and coordinating actions for continuous improvement.
• You'll maintain oversight of internal policies, documentation, and training materials relating to food safety, ensuring airline policy complies with all relevant industry and local food safety standards.
• As our subject matter expert, you'll provide valuable guidance to colleagues across the airline and collaborate with customer service teams to address food safety-related customer complaints.

ABOUT YOU

• You have HACCP certification at Level 3 (Intermediate) or above and ideally possess a lead auditor qualification (ISO 22000 or similar).
• Your background includes extensive experience in the food sector with comprehensive understanding of Good Manufacturing Practice, preferably in airline catering or a similar high-volume food retail environment.
• Managing Quality Management Systems to ensure compliance with both local and international food safety regulations come naturally to you.
• Advanced skills in Excel and the wider Office suite, to produce reports and presentations.
• You demonstrate excellent analytical abilities to interpret complex data from various sources for root cause analysis and corrective action implementation.
• As a proactive team member, you have proven aptitude to engage effectively with colleagues and suppliers at all levels across our global operation.

#LI-CP1 #LI-Hybrid
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Security Clearance Statement
At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage.
Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).

Skills Required