Job Description

Senior Infrastructure Server Engineer

Salary: 47,464 - 50,000

Location: Ealing office base with hybrid working.

Contract: 12-month fixed term contract, 35 hours per week

DBS check required: Basic

About us

We're a UK housing association committed to a new vision - providing homes people love to live in.


With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.


Our 70,000 customers have diverse backgrounds and levels of income and we're here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose - delivering more homes and better services for customers.


We're also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Role Overview

We are looking for a

Senior Infrastructure Server Engineer

to join our dedicated IT department. The key purpose of this role is to develop and maintain A2Dominions System Infrastructure, providing technical expertise across areas such as virtualisation, storage, cloud computing and other critical systems while maintaining a secure, recoverable environment. This role will also assist the Infrastructure Manager promoting best practice through the use of ITIL processes and developing long term solutions to benefit the Group. Support other IT Teams in response to incidents, changes, problems and requests to ensure timely resolution of queries.

Key responsibilities:

Provide expert technical support for the Group's IT infrastructure, communications systems and services Continually review systems policies and procedures to ensure compliance and safeguard IT infrastructure and data Manage security of infrastructure to ensure systems are patched and secure and adhere to Cyber Essentials Plus certification Design, Manage and maintain the groups virtual and cloud platforms, including VMware, Windows environment, Azure Services and SAN solutions Ensure all infrastructure and systems maintenance and upgrades are planned and completed following Change Management procedure with minimal disruption to business activities Maintain accurate up-to date documentation of infrastructure configurations, diagrams and procedures Monitor system utilisation, producing monthly uptime reports and agreed KPI's Maintain and build relationships with 3rd party suppliers, contributing to regular service meetings Delivery of Infrastructure related projects Maintain IT departments disaster policy Plan and execute disaster recover tests twice a year documenting all results and taking remedial action to rectify and major issues Manage and maintain asset register of all IT equipment Ensure group backups are completed and regularly tested to comply in line with the Group's disaster recovery plan

More about you

Educated to GCSE level or equivalent in Maths and English (Grades A- C)
Degree or Technical Qualification in Microsoft/VMware/Cisco Technologies Minimum of ITIL Foundation certification Proven experience working in an infrastructure role, supporting and implementing technologies, including; Microsoft Server and desktop operating systems; VMware virtualization, Exhange online, Teams, One Drive, Azure and SAN technologies Experience of multi-site environments, and complex infrastructure architecture Experience of implementing disaster recovery and business continuity plans

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.


We offer a wide range of staff benefits. For this role, these include:

25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to 300 to use towards health and lifestyle benefits for both you and your family.


We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.


Whatever the role, we want you to bring your knowledge and experience to play your part in improving people's lives.


If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: resourcing@a2dominion.co.uk

A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

actively look to attract and recruit disabled people provide a fully inclusive and accessible recruitment process offer an interview to disabled applicants who meet the minimum criteria for the job be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

Meeting the role requirements

We recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.uk.

A2Dominion is proud to be a family friendly employer

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us."


Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.