Job Description

Objectives and Responsibilities
This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a role within the rapidly evolving and growing team. This role will be focused on delivering a portfolio of intelligence services for the New West End Company (NWEC). NWEC are the UK's largest Business Improvement District (BID) focused on Oxford Street, Regent Street, Bond Street, Mayfair and surrounding environs.
The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations, and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be controlled and mitigated. The Intelligence Hub also provides major incident communications support in response to significant security incident, supplemented by bespoke, online investigation services in response to the customer's priority intelligence requirements.
The ideal candidate will have experience working in a security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience. Comprehensive understanding of national and international security issues and their associated risks to business is key.
Job title Senior Intelligence Analyst
Business area Security - Mitie Intelligence Services
Job purpose To deliver reliable, actionable intelligence concerning security risks to the customer, identifying threats, risks and vulnerabilities, and contributing to creating a safe and secure environment for clients, people, and assets.
Reporting to Gareth Herbert (Intelligence Development Manager)
Jamie Conroy (Head of NWEC Security)
Direct reports* Gareth Herbert (Intelligence Development Manager)
Jamie Conroy (Head of NWEC Security)
Scope of the role Working with various key internal and external stakeholders to support the creation, development, and delivery of a range of intelligence products and service lines, to provide a first-class intelligence service in support of the UK's largest retail and leisure BID.
Key Accountabilities and Role Overview

• Develop a strong relationship with the client primary PoC, Intelligence Development Manager, the Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products and service lines relevant to customer security concerns.
• Lead on providing security alert notifications from a tactical (real-time) and strategic (report) perspective and act as the main point of contact for incidents likely to result in business disruption during business hours (0800-1600hrs).
• Responsibility for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security such as terrorism, crime, and activism. This will include the production of thematic intelligence reports and intelligence products focused on threats to customer people, assets, and events.
• Delivering intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents related to national and international incidents.
• This role does not currently involve line management responsibilities but given the expected high calibre and experience of the successful applicant, they are expected to mentor and coach junior employees to
• Attending customer meetings as required to brief the strategic intelligence picture alongside security operatives' reporting, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority.
• The role will include a requirement for the successful candidate to work one weekend day shift each month, with time-off-in-lieu being provided in exchange.

• In-depth knowledge of the UK and global security and threat landscape, including notable mainland Europe and global incidents, and the potential impact on Mitie, NWEC, NWEC members, and central London.
• Strong understanding of how to leverage original data from the man guarding provision to deliver reports, presentations, and email summaries to NWEC
• Degree-educated, or an equivalent qualification, in a relevant subject matter area.
• Awareness of both London-centric and UK-based protest activities/incidents/groups and the potential for disruption within the BID.
• Develop and maintain professional relationships and partnerships with internal and external intelligence teams, departments and agencies to facilitate greater inter-departmental and inter-agency collaboration to disrupt and deter threats to our business and our customers' operations
• At least three years of previous experience working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
• Highly skilled in building relationships with customers, partner organisations, and other key stakeholders.
• Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.
• Demonstrable experience in processing and analysing both qualitative and quantitative data.
• Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.
• Reliable, flexible, and discrete.
• Strong understanding of intelligence handling with client-derived information.
• Experience in interrogating and exploiting social media platforms as a source of threat intelligence.

• Demonstrable major knowledge of global events and their security impacts.
• A 'can-do' attitude, with a desire to problem solve and deliver exceptional service.
• Innovative in approach, seeking new and unique solutions to meet the customer's needs.
• Master's Degree or equivalent qualification in a relevant subject matter area.

• Customer Account Manager and other on-site Mitie colleagues
• Senior client and other key customer security officials
• Manguarding provision
• Senior external partners, including police
• Mitie Intelligence Hub and other bespoke Mitie Intelligence functions.