Job Description

Details

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Reference number

410057
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Salary

43,415
This post currently qualifies for payment of a Recruitment and Retention Allowance. This is currently set at 3000 for this post and you will be entitled to this as part of your starting salary. Recruitment and Retention Allowances are reviewed annually and may be increased, decreased or removed.
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Higher Executive Officer
NCA Grade 4 - Sergeant###

Contract type

Permanent###

Business area

NCA - Intelligence - National Tasking and Coordination (NTAC)###

Type of role

Administration / Corporate Support

Analytical


Business Management and Improvement

Digital

Intelligence

Knowledge and Information Management

Operational Delivery

Operational Research

Policing

Risk Management

Security###

Working pattern

Flexible working, Full-time, Part-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Warrington

About the job

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Job summary

The CSERB is a critical national intelligence function supporting the Agency's fight against online Child Sexual Abuse (CSA). Acting as the gateway for online CSA reporting, referrals are received from well-known Electronic Service Providers (ESPs) such as TikTok, Facebook, Dropbox and YouTube via the National Centre for Missing and Exploited Children (NCMEC).###

Job description

Please note we currently have no active vacancies for this role. However, in the event that vacancies become available, successful candidates will be added to a pipeline vacancy list.


The CSERB has been designated the UK reporting body under the new Online Safety Bill. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency's response to tackling online CSA and coordinating UK law enforcement's response to safeguarding victims and pursuing offenders. The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA Board.


As a proactive intelligence function the CSERB assesses online CSA reports to determine offences committed, identify risk factors and pursue serious child sex offenders. CSERB works closely with the National Targeting Centre (NTC), Tasking and Child Exploitation (CEOP) Investigations to identify the highest harm targets that require an Agency response. Acting as the UK's central coordination of NCMEC reports the CSERB also works closely with Forces to help protect children from sexual abuse and bring child sex offenders to account.


As a Senior Officer, you will form a key part of the CSERB leadership team. As such you will be expected to lead and develop not only officers from your team, but across the function. The role of senior officer necessitates that on a regular basis you will view reports and assess whether the material (this includes images, media and chat) constitutes a criminal offence. You will ensure quality and standards are maintained in the application and use of a variety of intelligence development methods, together with the appropriate use of specialist intelligence gathering processes. You will be expected to make sure that corporate records are maintained and you complete assurance processes to validate the work that has been completed by your team members. You must be resilient as the nature of the material viewed can be challenging. This is why welfare and wellness is a unit priority. You will be supported through specialist support mechanisms at individual, team and unit levels and within the team you will also play an active role in our internal wellness and wellbeing activities.

Duties & Responsibilities

Maintain Corporate Records

You will need to make sure that corporate records are maintained as to the action and casework that is undertaken.

Intelligence Development Technique

Key to the role is an enquiring mind and ability to think laterally so that the right intelligence development technique is used to identify those who exploit children.

Record Management

Maintain accurate and up to date records for management information purposes, using IT systems to record. Including carry out effective file management and ensure compliance with corporate filing/records administration and Agency policy.

Collect and Analysing Data

Collect, analyse and interpret data from a variety of sources including open source information and intelligence systems. View reports, assess whether material (including images, media and chat) constitutes a criminal offence.

Presenting Findings

Present findings in a clear, concise and appropriate manner

Quality Assurance

Ensure the quality, security and appropriate handling and dissemination of data and analytical products.

Continuous Improvement

Continuously improve tools, processes to improve accuracy and effectiveness.

Respond to Queries

Monitor email / telephone queries received, and respond appropriately providing advice and escalate if required.

Building working relationships

Establishing and maintaining positive relationships with both internal and external stakeholders.

Risk Management Skills

Able to identify and prioritise Risk.

To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.

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Person specification

Skills, Knowledge and Experience

IT Skills

Ability to confidently work with Microsoft Office as well as learn other applications and programmes as required.

Data Analysis

Ability to extract and interpret data/information.

Organised

Able to plan carefully, keep things tidy and work effectively.

Problem Solving

Using logic and imagination to make sense of a situation and find an intelligent solution.

Communication

Conveys information clearly and effectively through written and verbal communication.

Time Management

Effectively manages time and workload and escalates issues - ensuring tasks are completed to agreed standards and timelines.

Team Work

Works effectively on own or with others to focus on and achieve joint outcomes.

Relationship Management

Develops and maintains positive relationships with internal and/or external stakeholders in order to achieve stakeholder needs and business objectives.

Enquiring Mind

Key to the role is an enquiring mind and ability to think laterally so that the right intelligence development technique is used to identify those who exploit children.

Resilience

You must be resilient as the nature of the material viewed can be challenging.

Make effective decisions and deliver at pace

Able to make effective decisions in a dynamic and fast paced environment.

Essential Criteria

You must meet the essential criteria and evidence this within your application to be considered for the role.


Entry Requirements

Able to communicate effectively Confident IT user

Please see our privacy notice for details on how your data is handled.

Benefits

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Alongside your salary of 43,415, National Crime Agency contributes 12,577 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%

Things you need to know

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Selection process details

If you wish to apply for this vacancy, you must submit your application by 21/06/2025, 23:55


This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical Skills.

Application Process

In your application you may be asked to provide a selection from among the following: A statement outlining your suitability for the role, answer specific questions about behaviours, experience, and technical skills, upload a copy of your CV.


You will be asked to set out your career history, including relevant training and qualifications, with key responsibilities and achievements. Please provide reasons for any gaps in employment within the last two years. Please ensure that the dates of any accreditations you are relying on are entered.


For further application guidance, please visit

https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding


Once submitted, receipt of your application will be acknowledged.

Longlisting

This vacancy may be assessed using Longlisting.


Longlisting of applications are conducted when we are expecting a large number of candidates to apply for the role being advertised. Longlisting will be scored against the first Technical/Experience question.

Sift Process

Candidates must pass this criteria for their application to be progressed.


A panel will then assess your application to select those demonstrating the best fit for the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section. Failure to address any of all of these may affect your application


You will be assessed via a 250 word statement per criteria below

Technical/Experience

Experienced in effective decision making + Please provide an example of a time when you have made an effective decision around a particular problem or issue
Risk management skills + Please provide an example of how you have managed risk
Thorough understanding of intelligence gathering capabilities + Please provide an example of a time when you have had to use different systems/methods/techniques to gather intelligence information and provided a resolution


Candidates must pass this criteria for their application to be progressed.

Interview Details

You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence.


There will be one round of interviews, and you will be assessed against the following criteria:

Behaviours

Managing a quality service Delivering at pace

Technical/Experience

Effective decision making Risk management skills Thorough understanding of gathering intelligence information

Interviews will take place throughout July and August- locations to be confirmed. Please be advised that the type of interview (eg. virtual/face-to-face) may be subject to change and successful candidates will be notified of this prior to attending. However the interview is conducted, the interview criteria will remain as detailed within this advert.


The above sift and interview dates are an indicative timeline.


Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.


Full details of the assessment process will be made available to shortlisted candidates.


Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.



Any instances of plagiarism including copying of examples/answers from internet sources will result in a withdrawal of your application.



Further action, including disciplinary action, may be considered in such cases involving internal candidates.

Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants

Interview Outcome

In the event of a tie-break at interview, then the panel will use the lead criteria (behaviour/technical /experience) to determine merit order.



If the leading scores are still tied, the panel will then assess desirable criteria to determine merit order.

If scores are still tied following the review of desirable criteria, then the panel will revert to sift scores to determine merit order.


Candidates will be alerted of the outcome of their interview via the Agency's recruitment portal.


Feedback will only be provided if you attend an interview or assessment.


If your application is successful and we are unable to offer you a post immediately, you will be invited to join our reserve list. If over the next 12 months we are able to offer you a position, we will contact you as soon as possible.


Once we make you an offer you will then go through our vetting and pre-employment checks processes.

Full advert details for this vacancy can be found within the advert on NCA Recruitment portal. Please follow the link to apply via advertisers site.

Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Medical

Successful candidates will be expected to have a medical.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : The Recruitment Team Email : central.recruitment@nca.gov.uk
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Recruitment team

* Email : central.recruitment@nca.gov.uk