Job Description

Expert communication. Harnessing creativity. Storytelling with impact.

Senior Internal Communications Officer

37,000- 40,000 + benefits

Reports to:

Internal Communications Senior Manager

Grade:

P2

Directorate

: Policy, Information and Communications

Contract

: Permanent

Hours:

Full time 35 hours per week

Location:

Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship:

You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is

not

able to offer visa sponsorship.

Closing date:

19 September 2025, 23:55


This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact recruitment@cancer.org.uk as soon as possible.

Recruitment process:

One competency-based interview with an exercise

Interview date:

From the week commencing 29 September 2025

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.


Cancer Research UK's Internal Communications Team is part of our Communications department within the Policy, Information & Communication directorate .


They manage organisation-wide internal communications for our 4,000 staff, providing strategic communications advice and developing high-impact campaigns, compelling content and engaging activities to ensure staff are informed, engaged and inspired.


In collaboration with a range of stakeholders and senior leaders across the organisation, the team's dedicated to bringing our mission to life for our staff - showcasing the impact of our science and our people.


As an Internal Communications Senior Officer, you'll play an impactful role in the planning, development, delivery, and evaluation of engaging content across a range of internal platforms (e.g. intranet, email, newsletters, staff events & talks) in support of our organisational and internal communications strategies. This will involve managing multiple communications channels and leading on bespoke communications campaigns, projects, and events in collaboration with a range of stakeholders and teams from beginning-to-end, while using data and feedback to evaluate our internal impact, drive improvements, and inform decision-making.


If you're an experienced Internal Communications professional who has successfully delivered internal communications campaigns across multiple channels, we'd love to have you join our mission.

What will I be doing?

Regularly delivering a range of impactful internal communications projects and campaigns from brief to final delivery. This will involve:


+ Ensuring internal communication activities align with Cancer Research UK's values, brand, and tone of voice.
+ Creating and delivering internal content via SharePoint, Intranet, and e-newsletters.
Collaborating closely with other teams and stakeholders across the organisation to develop and deliver effective, multi-channel, and audience-led internal communications plans for priority projects in line with our broader organisational strategy. Proactively making connections between organisational priorities and our organisational narrative and raising awareness of these connections within the Internal Communications team. Collaborating closely with other internal communications colleagues across the charity to identify and re-purpose directorate-specific messages for an organisation-wide audience. Maintaining and updating the Intranet for Cancer Research UK staff, ensuring information and resources are accessible, up-to-date, and user-friendly. Providing rapid and effective internal communications support to managers and senior leaders during urgent or crisis situations, ensuring timely, clear, and coordinated messaging.


+ This includes proactively identifying and managing reputational risks within the projects you lead, embedding risk awareness into communication planning and delivery.
Using audience insights and data to evaluate the effectiveness of internal communications, proactively identifying opportunities for improvements and presenting insights and recommendations to stakeholders that shape and enhance future communication activities. Collaborating with internal teams and staff networks to support the delivery of staff network events, talks, and communications.


+ Our staff networks support the organisation to recognise the diversity of our people and help us create a positive and inclusive culture. They are all open to everyone in the charity, should they wish to join.
+ Our current networks are Age Positive, Fertility & Baby Loss, Gender Equality, Grief & Bereavement, Health & Disability, Multi-faith, Parents & Carers, Pride (LGBTQIA+), and Race Equality & Equity.

What are you looking for?

Experienced Internal Communications professional with a successful track record of delivering multi-channel communications (e.g. intranet, email, newsletters, staff events & talks) that support business objectives. Significant experience planning, delivering, and evaluating internal communications projects, campaigns, and events from start to finish. Strong content creation and copywriting skills, whether that's delivering yourself, through your team, or through commissioning other teams. Strong prioritisation, organisational, and project management skills with a proven ability to:


+ Work independently and as part of project teams and working groups to plan and prioritise internal communications projects, deliverables, and messaging.
+ Simultaneously manage multiple projects while delivering to deadlines with strong attention to detail.
Excellent interpersonal and influencing skills with experience building credible, collaborative, and engaging stakeholder relationships. Excellent verbal and written communication skills with a proven ability to tell a story and translate complex concepts into engaging content for a diverse range of internal audiences. Demonstrates an understanding of how to use audience insights, feedback, and data to inform decision-making and drive improvements. A proactive approach to problem-solving with a solutions-driven approach and an ability to think creatively about ways to engage audiences.
Our organisation values are designed to guide all that we do.

Bold:

Act with ambition, courage and determination

Credible:

Act with rigour and professionalism

Human:

Act to have a positive impact on people

Together:

Act inclusively and collaboratively


We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.


If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.


You can explore our benefits by visiting our careers web page .

Additional information

For more information about working with us please visit our website or contact us at recruitment@cancer.org.uk .


For more updates on our work and careers, follow us on: LinkedIn , Facebook , Instagram , X and YouTube .


Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.


We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or

0

20 3469 8400 as soon as possible.


Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.