Job Description

Candidates are advised to apply directly using the following link:
https://hje.kallidusrecruit.com/vacancyinformation.aspx?vguid=272765a3-6d81-4ecf-99d9-e7bfe3073cd4
Please note, only applications received through the employer's website will be reviewed.
We are looking for an experienced Senior IT Project Manager to join our team, who will be responsible for owning the end-to end project management lifecycle for information technology and the business.
Main duties of the job
In addition to serving as the primary interface with our key stakeholders, you will be responsible for managing and planning daily project activities, including project and programme management meetings. Good knowledge and understanding of the project lifecycle within IT Services. Must be accredited with PRINCE2 to practitioner level
Support and development of all IT service project delivery functions and processes.
About us
Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Notably, all profits support our on-site Hospice St Johns.
Details
Date posted
17 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B0263-25-0218
Job locations
60 Grove End Road
St John's Wood
London
NW8 9NH
Job description
Job responsibilities

• Provide proactive, methodological project management support to the information technology team and the business.
• Ensure that all project are managed the Customer Service and Service delivery personnel perform their duties to provide high-quality support.
• Ensure that SLAs are met for calls, tickets and other deliverables.
• Participate in projects and service delivery.
• Coordinate with Service delivery managers and local support personnel
• Provide reports, updates and feedback from time to time, as requested.
• To build relationships with heads of departments, consultants and all end-users through out the organisation.
• To provide a physically present and visible management presence to represent IT positively within the organisation
• To enhance the department's reputation and improve its service's credibility.
• To monitor, manage and take ownership of the delivery of IT services by external contractors and third-party/ outsource providers.

Job description
Job responsibilities

• Provide proactive, methodological project management support to the information technology team and the business.
• Ensure that all project are managed the Customer Service and Service delivery personnel perform their duties to provide high-quality support.
• Ensure that SLAs are met for calls, tickets and other deliverables.
• Participate in projects and service delivery.
• Coordinate with Service delivery managers and local support personnel
• Provide reports, updates and feedback from time to time, as requested.
• To build relationships with heads of departments, consultants and all end-users through out the organisation.
• To provide a physically present and visible management presence to represent IT positively within the organisation
• To enhance the department's reputation and improve its service's credibility.
• To monitor, manage and take ownership of the delivery of IT services by external contractors and third-party/ outsource providers.

Person Specification
Experience
Desirable

• Min of 4 GCSEs or equivalent (including English and Mathematics
• Excellent project management skills PRINCE2,agile
• Excellent communication skills
• Good general knowledge of IT systems and process
• BSc in a scientific or IT subject or equivalent qualification
• Ability to work as part of a multi-disciplinary team
• Analytical approach and the ability to make appropriate decisions

Person Specification
Experience
Desirable

• Min of 4 GCSEs or equivalent (including English and Mathematics
• Excellent project management skills PRINCE2,agile
• Excellent communication skills
• Good general knowledge of IT systems and process
• BSc in a scientific or IT subject or equivalent qualification
• Ability to work as part of a multi-disciplinary team
• Analytical approach and the ability to make appropriate decisions

Skills Required