Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.
Our ambition is to be the leading IT services group in the Higher Education (HE) sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.
UCL boasts a track record of ground-breaking research that transforms the lives of people around the world. Our teams provide dedicated, specialist support throughout the research and innovation lifecycle to help sustain and advance UCL's position as a world-class, research-led university.
About the role
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We're looking for a proactive and knowledgeable Senior Learning Technologist to join UCL's Digital Education Support team on a fixed-term basis until February 2026. This is a fixed term contract as the permanent postholder is currently covering a maternity leave position. This role offers the opportunity to make a real impact on the future of digital education at UCL.
You will collaborate cross-functionally with all the Digital Education teams, work closely with the Digital Learning Environments Team, Faculty Learning Technology Leads, HEDS, as well as staff and students. You will lead multiple workstreams and services, design and deliver staff development and training, and provide third-line support for specific tools and areas. Additionally, you will contribute to and/or lead projects and functionality testing as and when required.
Key Responsibilities:
Co-develop and support the implementation of UCL's digital education strategy.
Design and deliver training and development for staff
Capturing end-user requirements and providing service insights to enable proactive support
Liaise with faculties, departments, and support units to align local needs with institutional priorities.
Represent users within agile product teams, contributing to product roadmaps and enhancement cycles.
Gather and share examples of effective practice and innovations in digital teaching.
Promote accessibility, equality, and good practice across all activities.
Job Ref: B01-05080
About you
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An advanced appreciation of pedagogical and social aspects of learning technologies and of their adoption and application is essential. You have an understanding of how web-based, multimedia and mobile technologies can be used to enhance learning, teaching and assessment.
We are also looking for someone who is proactive, has strong interpersonal and strategic planning skills, and who is passionate about enhancing education.
What we offer
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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days' annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are
committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
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