Job Description

The Mount Charles Group has an exciting opportunity for a Senior Lounge Supervisor to join it's team at the Causeway Lounge, Belfast International Airport.




Working Pattern:


40 Hours per week


5 out of 7 Days


04:00-20:30


Rewards:


28 days paid holidays (pro-rata if part-time)


Voluntary Private Healthcare Scheme and Cash plan Scheme


Staff wellbeing and employee assistance program


Staff Discount Portals


Pension Scheme


Uniform Provided


Training & Development


Free Parking


The Role:


To plan, manager, deliver and present the food, beverages, and desk reception duties as per specification.


Manage, guide and coach the assigned staff to ensure an efficient operation of the lounge.


Interact with customers by explaining the food and beverages on offer.


Supervise a team of service, cleaning and kitchen staff as well as the other resources


Supervise site compliance across Health and Safety and Food Safety operations.


Continually bring added value to the contract through innovation and pro - activeness.


Provide solutions to operational airport challenges.


Ensuing all client and 3rd party paper work is completed acutely, on time and reconciled to allow for accurate billing


Work towards achieving financial and non-financial targets.


The Person:


Excellent customer service


Experience in managing a team.


Previous experience working in a hospitality, travel, or reception supervisor role


The ability to prioritise and have an eye for detail


Good communication skills - written and verbal


The ability to demonstrate great team work skills


The ability to follow instruction


Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. An Access NI (Basic) and relevant security checks will be carried out prior to commencement in role. The Access NI Code of Practice is available upon request.




The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community




GREAT PEOPLE - GREAT SERVICE-GREAT FUTURE




#NorthernIreland