Job Description

OverviewOur Finance team is the steady hand behind the scenes - making sure everything adds up so our business can keep moving forward. We're here to support our trading teams with smart, commercial thinking, keep track of every customer transaction, balance the books, and manage procurement with care and precision. We're a close-knit team of around 90 people, covering a wide range of finance specialisms. That means there's room to grow, stretch into new areas, and shape your own path, while still being small enough that everyone's work really makes a difference.



This role is all about helping Dunelm stay resilient, ready, and responsive - no matter what comes our way.



You'll lead the strategic and operational development on our Business Continuity Management (BCM), Crisis Management (CM), and Enterprise Risk frameworks. It's a big-picture role with real impact, making sure we're not just compliant with regulations, but genuinely prepared for the unexpected.



We've recently kicked off a major redevelopment of our enterprise wide business continuity plans, working with a third-party partner to build a strong foundation. You'll take the reins from here - developing, embedding, and evolving our approach to BCM and CM so it's robust, practical, and fit for the future.



You'll work closely with teams across the business, especially Technology teams, building strong relationships and making sure our plans are understood, up-to-date, and ready to go when needed. Once the redevelopment programme is complete, you'll be responsible for ongoing maintenance and effectiveness of our business continuity and crisis management plans. You'll own risk management and risk reporting, supported by our Head of Internal Audit and Head of Finance Transformation and Controls.



If you're ready to shape how we prepare for the unexpected - and want to make a real difference behind the scenes - this could be your perfect next step. Let's build something resilient, together.



What you'll be doing
What we'll look for in you
D&I statement


Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
Work your way


We want our colleagues to

feel at home wherever they work,

so that they are comfortable and can be their best selves. In addition, we want everyone to

feel connected to the business, our strategy and the teams they work with

.



Where hybrid working is applicable, colleagues need to

strike the right balance to fulfil both of these important factors.

You will find the right mix of being at home, in the office & out in the business, bearing in mind business needs, job role and level of responsibility.





Wellbeing is more than just a buzzword here


From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.





Taking opportunities


Meet Amanda, our Chief Stores and People Director, who shares how she feels empowered to take opportunities every day, why Dunelm is her happy place, and why it's a really exciting time to join us.






Where you'll


be working


Here is where you'll be based, whether that's an office, or store or one of our sites.


Watermead Business Park, Pontylue Way, Leicester, Leicestershire, LE7 1AD

Keep on growing


We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:

Housewarming & Settling In

where you can find out more about the wider business, our culture, behaviours, networks and wellbeing support

Thrive, our learning and skills platform

which gives you a blended, bite-sized, social learning experience with learning relevant to your role

Our Enterprise Leadership Programme

designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career

Our INSPIRE Programme

designed for our strong growth potential senior managers across the business to enhance their leadership capability

Our EXPLORE Programme

designed to prepare our next generation of Line Managers

Personal Effectiveness

workshops and self-led learning, also delivered through Thrive

Apprenticeships opportunities

relevant to your role - from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)

Colleague Development Fund

to support colleagues in accessing external training relevant to your role

Coaching and mentoring

to support you in your current role and help you prepare for the next

Functional academies

that offer training to support you in the technical aspects of your role

Self-awareness tools

to help you understand what really matters to you, and where your own talents and ambitions lie

Progress conversations

that reflect on how you're doing and define your focus areas for the coming months

Career conversations

that explore what you want from your career, in light of your current capabilities, potential and future aspirations

Along with competitive salaries, we offer a range of other great benefits to recognise the unique contribution you bring.

Salary Advance

so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day

Instant discounts

with a range of other companies to help you stretch your budget

Pension contributions

to help you save for your retirement

ShareSave scheme

that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day

Continuous training and coaching

to ensure you feel confident in your current role and ready for any new challenges

Access to wellbeing support

as and when you need it, including an online GP for you and your immediate family

Colleague networks

that give everyone a voice and create an environment where we all feel at home

Outstanding development opportunities

and all the support you need to grow your career the way you want

25 days annual holiday

plus your birthday off to celebrate, and another day when you move home, so you can get settled in

Generous discounts

on all our own products, in-store and online to help you make your house a home

Cycle to work scheme

to help you keep your fitness up and your travel costs down

Charity day off

(paid, of course) so you can volunteer for a charity that matters to you

Free on-site parking

(excluding London office) and good public transport links