Job Description

GET INVOLVED - WORK FOR US - BE DRIVEN BY THE GOOD WE DO

Do you want to make a genuine difference to society and for those in need?

Are you looking for your next exciting challenge?

Do you want to work for an organisation that cares about you, values you and looks forward to what we can do together?

Then come and join the team at YMCA Cheltenham as a Senior Manager - Children and Families

We are looking to recruit a

Senior Manager - Children and Families,

with a sense of social purpose, to help improve the lives of others and make a lasting difference in the lives of children and adults throughout the County of Gloucestershire.

The role will be based at the Oasis Centre, West Cheltenham but expected to work across all community and resident locations. This role is also eligible for Hybrid Working.

In return, you will receive a generous pension, life assurance, excellent ancillary benefits and you will become part of the YMCA Cheltenham family.

Being part of YMCA Cheltenham includes free gym membership for you and your household, as well as being invited to our fun and annual events exclusively for you and your family. You will also have access to and be in receipt of training and professional development opportunities for your entire career with us.

The role is fulltime, working 37.5 hours, Monday to Friday.

Salary is between 37,852 per annum to 43,547 per annum, dependent on relevant skills, experience and qualifications.

ABOUT YOU

We are inviting applications for the role of

Senior Manager - Children and Families

based at the Oasis Centre, West Cheltenham.

The ideal candidate for the role of the YMCA Cheltenham Senior Manager - Children and Families will possess:

Experience of leading within a highly regulated and multi-disciplinary context. Experience of successful delivery within budgetary constraints. Experience of successful organisational and service development relating to children and/or young people. Experience of successful fundraising / grant-raising. Effective communication and influencing skills, including experience in public speaking. Evidence of good analytical abilities and an ability to understand complex data and communicate said data in ways that are appropriate to the audience in question. Excellent attention to detail and accuracy. Ability to work with tact and diplomacy and react sensitively and with emotional intelligence when dealing with complex, sensitive or confidential scenarios. Able to work in a highly confidential way with the ability to apply judgement, common sense, problem solve and find practical solutions to difficult challenges. Ability to maintain and build good positive working relationships with stakeholders and the community. Effective interpersonal and influencing skills with the ability to maintain good working relationships across a range of staff levels both internally and externally. Ability to coach, mentor and direct their team. Experience of developing, delivering and co-ordinating child-focused regulated activities. Experience working with and reporting to regulatory bodies. Minimum of 4-year's line management and operational experience. Budget holding responsibly experience. An RQF Level 5 qualification or commitment to complete one.

ABOUT US

YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works sports facilities, affordable housing and other charitable activities.

Organisational Values

YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours, artefacts, or other elements particular to or representative of the Christian faith in their workplace.

As an organisation founded upon the Christian Faith, YMCA Cheltenham draws its Values from the Bible, principally as described in Micah 6:8. Our Values are therefore expressed as follows:

OUR VALUES

YMCA Cheltenham will

OPERATE

with Equity, Integrity, Openness and Honesty.

YMCA Cheltenham will

ENGAGE

with Empathy, Kindness, Generosity and Grace.

YMCA Cheltenham will

BE

Thoughtful, Discrete, Ethical and Respectful to all.

Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services - however, we do expect all employees to demonstrate the list of Values shown while in the workplace.

ABOUT THE ROLE

The role of

Senior Manager - Children and Families

is to provide leadership and management, across all YMCA Cheltenham's regulated work involving children - currently Pre-School activities (OFSTED), children (and families) living in our supported accommodation (NROSH) and Contact Centre (NACCC), under the direction of the Head of Communities, Health & Wellbeing.

The postholder will support the development and provide leadership of all child-facing regulated services to achieve excellence in its

Childhood Offering

by ensuring every child served by the organisation receives a consistently high level of support delivery, whilst meeting all expectations of respective regulatory bodies.

The Senior Manager - Children & Families will develop new services, as directed by the Head of Communities, Health & Wellbeing and approved by the CEO, to support the strategic direction and ensure delivery of the business planning objectives of the Charity.

ABOUT WHAT WE OFFER

The organisation recognise that employees need a good balance between work and life, so we will design our shift patterns to support you in achieving just that.

We provide:

28 days annual leave, inclusive of bank holidays, for full time employees (pro-rated for part time employees), which goes up after two years length of service, up to a maximum of a further 5 days annual leave

Two additional wellbeing days, for full time employees (pro-rated for part time employees).

Colleague discount and rewards from hundreds of leading on-line and high street retailers.

Cycle to work scheme.

Generous contributory pension scheme.

Company sick pay.

Life Assurance of two times your salary, for peace of mind for your loved ones.

Free Health club cash plan, which offers money off glasses, dentistry and provides GP and consultant support. This also provides independent personal, workplace and financial advice.

Be surrounded and inspired by our team of passionate, dedicated people.

Free use of the organisation's sports facilities.

Occupational Health, to ensure health conditions are managed appropriately and reasonable adjustments are put in place.

Comprehensive training programme for staff across the organisation to help develop each and every member of the team.

Opportunities for employees to achieve relevant qualifications.

Social events for employees and their family throughout the year.

We are committed to creating a dynamic and diverse workforce and welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. We have procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

YMCA Cheltenham is committed to following safer recruitment guidelines. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be able to demonstrate they have evidence to be eligible to live and work in the UK. Successful candidates will need to provide two satisfactory references, undergo a DBS check and demonstrate full employment history.

YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment.

Job Types: Full-time, Permanent

Pay: 37,852.00-43,547.00 per year

Benefits:

Additional leave Company events Company pension Cycle to work scheme Gym membership Health & wellbeing programme Life insurance On-site parking Sick pay Store discount
Schedule:

8 hour shift Day shift Monday to Friday
Application question(s):

Do you have experience of leading, within a highly regulated and multi-disciplinary context, with experience of successful delivery within budgetary constraints? Do you have a Level 5 in a relevant qualification or a desire to achieve this? Do you have experience of developing, delivering and coordinating child focused regulated activities?
Experience:

management in a related field: 4 years (preferred) successful fundraising/grant-raising mework.: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 12/05/2025
Reference ID: SM - C&F