Job Description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.


Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.


Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first

+ Going home safe and well
Client focus

+ Deliver on our promise
Integrity

+ Always do the right thing
Create opportunity

+ for our people to excel


The role is responsible for leading and overseeing Mace consults international payroll service delivery in collaboration with UK and European payroll vendors. The role acts as primary liaison between Mace and our external payroll vendor network ensuring compliance with all relevant laws and regulations.


The role is responsible for leading and managing a team of internal payroll specialists.


You'll be responsible for:

Managing the payroll service delivery for UK, European and expat/shadow payrolls. Role is the primary point of contact with Mace's external payroll providers, monitoring service levels through the implementation of SLA's (service level agreements) and KPI's (key performance indicators) to ensure delivery standards/contractual obligations are met. Coordinating and managing business reviews with external vendors i.e. quarterly business reviews (QBRs) etc. Actively supports the set-up of new payrolls in new Mace jurisdictions, providing technical/functional expertise. Building and developing a strong working relationship with the HR services team around processes and continuous improvements to support best practice delivery. Managing all internal, external and client audits, developing action plans to ensure that any issues are resolved in a timely manner. Developing payroll reporting and analytic capabilities including the delivery of performance metrics in line with the managed service vendors. Managing the resolution of Tier 2 (HR cases via MyHR) payroll queries with the support of external vendors. Working in collaboration with HR services, reward, tax and finance teams to ensure payroll delivery and compliance. Proactively identifies opportunities for automation/process improvement and works with HR technology to implement them. Responsible for managing payroll risks utilising a control risk framework. Collaborating on transformation projects within HR and cross functional transformation where required, acting as the subject matter expert (SME) by providing expert advice on payroll issues. Role coordinates and leads on benefit transactional delivery for UK and Northern Europe. Accountable for the completion of the monthly financial reporting process relating to payroll reconciliation activities. Managing the Payroll team, providing leadership and direction and is accountable for team KPIs. Provides coaching, development and training and supporting their ongoing professional development. Working collaboratively with team members and relevant stakeholders to deliver the payroll portfolio strategy/plans for business area. Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of wor

You'll need to have:

Multiple country payroll and benefits knowledge essential. Experience working in a managed service environment. Benefits administration and transactional experience. Payroll accounting knowledge and exposure. Operational payroll processing knowledge. Payroll and benefits compliance knowledge. Understand tax requirements for new jurisdictions, changes in wage and tax laws, and other regulatory changes and requirements that may impact payroll.

You'll also have:

Multiple payroll and benefit country experience. New payroll country set ups. Project management experience. Local country compliance experience. CIPP (chartered institute of payroll professionals) certified or relevant payroll experience.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.


We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.


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