Job Description

Contribute to the teams engagement with a wide range of stakeholders including staff, service users, their carers and other statutory and voluntary sector agencies. Impart highly complex and sensitive information to: Patients and families/ carers assessment, care planning, treatment and review Multi-disciplinary teams to ensure the provision of consistent well-coordinated care Primary care teams regarding client care External agencies also involved in the provision of care e.g.: voluntary and private sector, police, social services, housing, employment etc. Service user/ carer groups Liaise with a wide range of other professionals and agencies. Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.



Provide and receive information some of which may be contentious, sensitive and highly complex to and from individuals and their families/carers, where there may be barriers to understanding. Provide high standard of written and verbal communication that is clear and in line with professional documentation standards Participate in and chair clinical meetings, this will include, professional meetings, and clinical risk meetings. Demonstrate the ability to communicate in a way that is empathic and reassuring whilst employing negotiating techniques to gain co-operation from highly complex individuals. Communicate information in a way that makes it relevant and understandable for service users and carers, working in line with practice standards and operational policies.



Facilitate fair access to social care services and promote social inclusion regardless of age, ethnicity, gender, sexual orientation or disability Undertake complex risk assessments and develop a formulation of risk which will lead to the development of risk management plans which have taken into consideration a range of possible options Ensure the continuous re-evaluation of individuals needs and clinical risk situations and use clinical judgement to formulate the most appropriate clinical plan. Organise and facilitate complex meetings, these will include: professional and risk meetings. Responsible for managing their own workload to ensure the needs to the individuals who use our services are met taking the wider needs of the team into consideration. Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agencies.



Plan and organise individuals packages of care and ensure that reviews are held within the required time frames, for example Section 117. Plan own workload and the workload of junior colleagues to ensure that care is provided in the most high quality and cost efficient manner, prioritise and make adjustments as appropriate Ensure that caseload is well managed and that care and treatment is provided in line with practice standards and recovery co-ordination Understand social factors that impact upon mental health Develop and deliver care packages including assessing, planning, intervention and evaluation. Ensure that all interventions have clear outcomes and that these are taken into consideration when sourcing the resources to best meet the individuals needs. This will include enabling individuals to take up Direct Payments and offering the person as much choice and control of resources as appropriate.



Ensure that all social care packages are reviewed within the relevant timescales and focus on integration within existing community resources where possible Deliver services using a recovery and strengths approach where the needs of the individual and their carers are held as central and their involvement is proactively encouraged. Deliver care in line with evidence based practice and employ engagement and therapeutic skills that are appropriate to the clinical situation presented. Responsibility for triaging individuals and signposting to the most appropriate services. Provide specialist advice to referrers/other multi-disciplinary staff in relation to the care of individuals.



Enable communication and engagement of individuals and their carers to ensure that they have a voice about the services they receive and how these are developed. This may include engagement of advocacy services. Ensure that appropriate action is taken to safeguarding adults and children. This may include providing and receiving highly complex and sensitive information in relation to safeguarding adult and children work, co-ordinating and participating in the investigative process and implementing relevant care plans.



Ensure that assessment and treatment plans are holistic, outcome focused and take into account the physical health and social needs of the individual, including input of significant others Ensure the monitoring and review of mental health medication taking into consideration interactions with physical health needs. Ensuring timely and accurate documentation of all clinical activity in line with professional guidance and best practice. Practice in a way that actively minimises dependency and promotes recovery. Use specialist knowledge i/e Non-Medical Prescribing, CBT, in day to day practice.



Participate in programmes of audit and research within the team as agreed by the Directorate and implement the findings. Involvement in the development of local systems and process that ensure the implementation of Trust policies. Ensure participation in the teams compliance with CQC standards through the participation and development in provider compliance assessment tools. Contribute to clinical governance arrangements in order to ensure the quality of the service provided.



This will include ensuring performance targets are met to provide high quality care. Prepare and oversee care panel applications ensuring that wider financial implications are taken into consideration Ensure care is provided in the most cost-effective and high quality manner and identify unmet needs Responsible for the safe use of any equipment Provision of day to day and clinical supervision and PDR as allocated by line manager Supervise the caseload and care provision of junior colleagues. Demonstrate and role model excellent clinical leadership skills Mentor students in line with professional requirements Ensure that core training is maintained and that the training and development opportunities in line with the Directorates Workforce Plan are participated in to meet professional requirements. When tasks are delegated, ensure that the person you have delegated these tasks to is appropriately skills to do so Act up for the team manager during their absence and take on other responsibilities as agreed as part of their continuing professional development.



There is a requirement to support learners on a regular basis which includes the achievement and updating of profession specific training to the required standard to fulfil this role.