Job Description

Senior Mental Health Support Worker (Dayshift)
Can you make a real difference to the lives of others?
At Macklin Care Homes, you'll be part of an award-winning team that truly values your contribution. We offer a supportive and rewarding working environment, with real opportunities for personal and professional development. If you're a compassionate individual who leads with heart, we'd love to hear from you.
We are actively recruiting a Senior Support Worker for our Mental Health Residential Facility at Our Lady's Care Home. The successful candidate will use their compassion and clinical experience to help deliver exceptional levels of resident care to individuals who have a variety of mental health conditions. The facility will aim to provide mental health services, including mental health assessment, treatment, and therapeutic work. This role offers a unique opportunity to make a meaningful impact in the mental health field whilst working in a supportive and dynamic team environment
About the role
Key Responsibilities:
Collaborate positively with residents who may present challenges.
Develop and maintain clear, comprehensive, and resident-accessible care plans.
Encourage and support residents in managing their medication effectively.
Assist residents in building their skills and fostering independence.
Help residents with daily living tasks, including personal care, shopping, and household responsibilities.
Assist in scheduling and accompanying residents to medical and personal appointments.
Maintain accurate manual and electronic documentation.
Ensure adherence to house rules to maintain a safe and secure environment.
Work effectively as part of a team and independently when required.
Maintain open and positive communication with colleagues, residents, and visitors.
Essential Criteria:
Previous experience in a mental health environment with the necessary level of care.
Familiarity with The Mental Health Order (1986) and its practical application.
Understanding current approaches to mental health care and treatment.
Desirable Criteria:
Strong ability to manage challenging situations constructively.
Dedication to fostering a supportive and therapeutic environment for residents.
A proactive approach to promoting resident independence and well-being.
Company benefits:
At Macklin Care Homes, we understand the hard work and dedication that our colleagues bring to their roles, and we are committed to rewarding their efforts with a comprehensive benefits package:
Collaborating with an award-winning team with family values.
A comprehensive paid induction programme.
A wide variety of training is provided.
Career development opportunities.
Flexibility of shifts.
Employee Assistance Programme.
Discounted rates at Malone Hotel, Belfast.
Health and wellbeing initiatives, including team-building initiatives.
Free car parking and uniform*
Incentives for employee referrals*
*T&Cs will apply.
Ensure your CV is up to date, as this is required for the interview process.
Sponsorship for this role is not offered. Applications requiring sponsorship will not be considered.
Interviews may take place before the job advertisement closes. Submit your application promptly as the role may close early if a suitable candidate is appointed. In addition, we also reserve the right to enhance the criteria at the shortlisting stage.
Successful candidates must be willing to register with NISCC.
An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.
It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer.
Macklin Care Homes is an Equal Opportunities Employer.
About the company
We care with heart because... From the moment we opened our first Care Home in Northern Ireland over 30 years ago, we knew we could make a real difference in people's lives. We are undeniably proud of our history and passionate about our future!
Required Criteria

• Minimum of 2 years' experience working within a Mental Health Unit/Facility.
• Empathetic, patient and compassionate in nature.
• Understanding of types of mental health illnesses and the level of care residents will require.
• Must be in good general medical health.

• Level 2 Diploma in Health and Social Care (or equivalent).
• Current and/or previous experience in a Mental Health support role within a Care Home environment.