Job Description

Join Our Award-Winning Team

At Browns Community Services, we're not just changing lives -- we're setting the standard for excellence in adult social care. Since our founding in 2015, we've grown into one of the Southeast of England's most respected organisations, and our dedication has been nationally recognised through prestigious awards. Our commitment to putting service users first and creating innovative, bespoke community based solutions has earned us a reputation as industry leaders.

Why Work With Us?

National Award Winners:

Our team and programmes have been honoured with leading industry awards, celebrating our impact on reducing re-offending, and supporting vulnerable adults to thrive.

Culture of Excellence:

At Browns, you'll join a passionate workforce committed to professional growth, creative solutions, and the highest standards of support.

Meaningful Impact:

Every day, your work will directly help vulnerable adults discover self-worth, rebuild confidence, and break the cycles that hold them back.

Continuous Development:

We invest in our people through ongoing training, mentoring, and opportunities to lead innovative projects recognised at the national level.

Our Mission & Vision

Working with Browns Community Services means joining a team dedicated to achieving significant improvements in the lives of those most in need. Together, we:

Reduce re-offending rates through proven, award-winning interventions

Tackle substance and domestic abuse with compassion and innovation

Promote mental health and well-being in meaningful, lasting ways

Enhance employability and help individuals rewrite their futures

If you want to be part of a small but growing nationally celebrated organisation where your skills, ideas, and compassion make a real difference every single day, Browns Community Services is the place for you.

Join us and help set the standard for community base support -- while building a fulfilling and recognised caree

r.

What You'll Do

Manage a caseload of clients with mental health diagnoses, supporting them through complex and challenging circumstances. Provide one-to-one, person-centred support in clients' homes and community settings, travelling across Berkshire to meet their needs. Build supportive, trusting relationships with clients, fostering a positive and empowering atmosphere where progress can flourish. Enable clients to access relevant services and support networks, both within Browns Community Services and through established external partners. Facilitate clients' integration into their communities, helping to reduce isolation and encourage meaningful engagement. Work collaboratively with external stakeholders, complementing their interventions to ensure the best possible outcomes for clients. Guide clients through the next steps of their personal progression journeys, helping them to sustain engagement with vital services and overcome barriers to success. Support clients to understand and manage their symptoms, empowering them to actively participate in their treatment and recovery plans. Attend probation and court appointments alongside clients with forensic histories, ensuring compliance with legal requirements and maintaining support if clients enter prison or secure hospitals. Assist clients in claiming benefits and attending essential meetings, advocating for their rights and wellbeing. Help clients secure and maintain stable tenancies, promoting independence and long-term stability. Establish productive relationships with partner organisations to continually enhance service outcomes. Monitor and record client progress using our Progression Charts database, contributing to ongoing improvement and accountability. Co-create realistic, achievable plans with clients, breaking down goals into supported, manageable steps. Develop strong networks with local organisations, representing Browns in meetings and events to raise the profile and reach of our service. Support the Project Manager by preparing monthly and quarterly reports as required, ensuring high standards of service delivery. Show initiative, enthusiasm, and flexibility, working independently and as part of a team to provide the best possible support for our clients.
If you are driven by compassion, resilience, and a desire to empower others, this role offers a unique opportunity to change lives and develop your professional skills in a supportive, dynamic environment. Join us in making a real difference in our community.

Requirements & Skills

Applicants must have NVQ2 qualification in Health care or equivalent qualification/experience Minimum of 3 years' experience of supporting clients with complex needs out in the community. A full driving license and use of a car is essential for this role - paid travel across Berkshire.

HEALTH & SAFETY

Browns Community Services is committed to ensuring the health, safety and welfare of its employees and it will, so far as is reasonably practicable, establish procedures and systems necessary to implement this commitment and to comply with its statutory obligations on health and safety. It is the responsibility of each employee to familiarise themselves and comply with the organisation's procedures and systems on health and safety.

Primary responsibilities are:

To report all Health & Safety occurrences including potential hazards to line manager To comply with Browns Community Services Health & Safety Policy and Regulations To adhere to the Safeguarding Children & Vulnerable Adults Policy and Procedures To adhere to the Safer Recruitment & Selection Policy & Procedure To report any safeguarding incidents or concerns immediately to your Designated Safeguarding Officer or Lead Designated Safeguarding Officer. To complete any Safeguarding Awareness training as required by Browns Community Services CIC Intensive Senior Support Worker - East Berkshire Area Sept 2025 If required for your post, undertake an enhanced DBS check and maintain annual membership through the update service ADDITIONAL RESPONSIBILITIES Adheres to all the policies and procedures of the organisation Commits to Continual Professional Development and undertake any training and development deemed necessary to fulfil criteria of post. Any other duties commensurate with the level of the post. It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Company Benefits:

Generous holiday allowance starting at 25 days leave plus bank holidays.

career development training and development opportunities for professional growth.

Coaching and mentoring support for career progression.

Birthday day off after 1 years' service

Company events

Company pension

Health & wellbeing programme

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Company events Company pension Health & wellbeing programme
Education:

GCSE or equivalent (required)
Experience:

support worker: 3 years (required)
Work Location: Hybrid remote in Slough