Job Description

About The Role

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FDM is a global business and technology consultancy seeking a Senior Microsoft Dynamics Engineer to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in London.



Our client is seeking a highly skilled Senior Microsoft Dynamics Engineer to join their team. The successful candidate will lead the implementation of a CRM capability using Microsoft Dynamics. This role is crucial in designing, developing, and maintaining a robust CRM platform to support various functions.

Responsibilities

Develop a detailed architecture for a CRM platform capable of hosting multiple instances of varying sizes and complexities Ensure a workable data model for the implementation, adhering to guidelines set by the Client's CTO Architecture team and in collaboration with the MBTP CRM team Document potential future integrations with client's systems, such as the ERP Provide detailed specifications for any customisations to Microsoft Dynamics to function as a CRM platform, including but not limited to workflows, plugins, etc. Provide specifications for and configure environments as required Collaborate with the QAT team to test the platform, including creating test plans, test cases, and criteria for external testing. Maintain a log of identified bugs/issues with their status and resolution Develop the platform based on prioritised feedback and requirements, making necessary changes to enhance the platform Create a comprehensive plan to deploy the platform to all required environments, including a deployment and rollback plan

About You

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Requirements

Proven experience in implementing and managing Microsoft Dynamics CRM solutions Strong understanding of CRM platform solution design and architecture Experience with data modelling and integration planning Proficiency in customising Microsoft Dynamics, including workflows and plugins Familiarity with environment configuration and deployment planning Excellent problem-solving skills and attention to detail Strong communication skills and ability to work collaboratively with cross-functional teams

About Us

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Why join us?

Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.



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