Job Description

About Us
Zero Plus Ltd is a trusted technology services partner to the UK Government and corporate sectors. We deliver secure, reliable, and scalable solutions to multiple UK public sector organisations.
Supporting more than 20,000 end users, our mission is to enable secure cloud and end user services guided by our Zero Trust Security Model. Our teams specialise in Identity Verification, Managed Endpoints, Threat Detection, Secure Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security.
We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence.
Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced technology professionals supporting mission critical government services.
Why Join Zero Plus?
Great Location: Our modern offices in the Strand, London, place you at the heart of one of the city's most vibrant areas, surrounded by history, culture, and excellent transport links.
High Impact Projects: Work on cutting edge projects in secure cloud adoption and Zero Trust Security across multi-platform estates.
Collaborative and Inclusive Culture: We are building a culture where people feel they belong, are supported, and can thrive. Every voice matter, and we actively encourage applications from people of all genders, ethnicities, abilities, and backgrounds, including LGBTQ+ communities and those from less advantaged socio-economic groups.
Growth and Development: As part of our evolving Future Operating Model, we are committed to your career growth. From personal development plans to technical certifications, we will invest in your learning so you can continue to grow with us.
Purpose Driven Work: At Zero Plus, your expertise directly supports national digital services, helping public sector organisations operate securely and confidently in complex environments.
The Role
We are looking for an EUC Mobile Device Support Engineer to act as the Subject Matter Expert (SME) for mobile platforms across Zero Plus estates. You will provide advanced technical support and lifecycle management for iOS and Android devices, with a strong focus on Omnissa Workspace ONE as the primary UEM platform.
You will be responsible for leading OS upgrades, software deployments, patching, and security hardening, while supporting project-based initiatives such as UEM integrations, cyber security enhancements, and hardware refreshes. This role also involves close collaboration with Service Desk and Second Line teams, ensuring seamless escalation support and knowledge transfer.
In this role, you will:
Act as SME for mobile platforms (iOS and Android).
Lead the deployment, optimisation, and management of mobile devices via Workspace ONE.
Own OS updates, software deployments, and patching for enterprise estates.
Deliver technical input to projects, including UEM integrations and security initiatives.
Provide escalation support and knowledge transfer to downstream teams.
Maintain compliance with Zero Trust principles and ISO/IEC 27001 standards.
This is a hands-on engineering role with the opportunity to make a visible impact across enterprise-scale environments.
What We're Looking For
We would love to hear from you if you have:
Advanced knowledge of iOS and Android operating systems.
Proven experience with Omnissa Workspace ONE (and Airwatch).
Track record managing mobile estates at enterprise scale.
Broad exposure across desktop support, infrastructure, systems management, and project delivery.
Strong troubleshooting ability with mobile lifecycle management (provisioning, patching, decommissioning).
Knowledge of enterprise security, Zero Trust, and vulnerability management.
Current SC clearance (or ability to transfer to Zero Plus).
Desirable skills:
Automation and scripting knowledge for mobile device management.
Experience working in regulated or government environments.
Contribution to technical standards, best practices, and architecture forums.
As a people-first organisation, we want our people grow and develop with us. So, if you do not quite meet every one of the requirements listed but feel you could excel in this role and be a great member of our team, we still encourage you to apply.
How to Apply
If you are ready to play a lead role in delivering secure, modern mobile device services at scale, we would love to hear from you.
? Apply now via our careers page

Skills Required