Job Description

Senior Office Coordinator

Location:

Rugby

Salary:

From 28 to 30K per annum

Hours:

Full-time, 40 hours/week (8:00-16:30, Mon-Fri)

office-based

Workplace:

Stylish, newly refurbished office - we have an office dog!

About the company

AskVerity is excited to be working with a family-owned electrical business based in Rugby. Our client was established in 2009 and is a continually growing company providing electrical services across the UK. They pride themselves on being a close-knit, supportive team and are seeking a proactive, reliable, and organised individual to join them in a key administrative role. They strive to

excel in delivering a first-class service

, exceeding expectations, and building lasting relationships with repeat business

The Role

As Senior Office Coordinator, you'll be the centre of their operations, supporting the Managing Director and Project Managers. You'll manage day-to-day office activities, general HR tasks, and ensure smooth communication across the business. This is a fantastic opportunity for someone who is process and procedure-driven with strong administrative experience, and enjoys working independently and being part of a friendly team.

Key Responsibilities

Executive & Team Support

Provide administrative support to the MD, project managers, electricians & apprentices. Support tendering processes with document filing Oversee emails & calendars for colleagues when out of office Coordinate meetings, appointments, and travel/accommodation bookings Any other duties as requested by the management team

Office & Operations

Oversee daily office operations and front-of-house duties, including all incoming calls, emails, sales, deliveries, and work inquiries. Maintain office supplies, equipment orders, stock, assets, calibration, PPE, work uniform, and deliveries. Oversee the IT services for the business, including software, laptops, phone system, and tablets.

HR & Recruitment

Support HR functions including staff records, training, welfare, absences, DBS checks and compliance using both the CRM and Breathe platforms Support recruitment and the onboarding/offboarding of employees Assist with KPI tracking and reporting and manage the performance review programme

Customer, Supplier & CRM Management

Support all customer and supplier accounts on the CRM (Simpro), including adding leads, quotes, invoicing, and scheduling of jobs. Support company documentation, tasks, and records including policy/insurance renewals.

Quality, Compliance & Documentation

Support the preparation O&M manuals Support all official documentation and renewals for insurances, accreditation and memberships, and the portals (NICEIC. CHAS, ECA, ECS, Construction Line, DBS) Oversee the processes & procedures within a Quality Management System, and continuously improve processes. Organise and maintain all company documents within OneDrive, including folder structure, access permissions, and regular file reviews Support the entire process within the NICEIC software platform, including yearly audit (as well as building control, DNO and EV grants).

Fleet Management

Maintain vehicle fleet management to include services, MOTs, insurances, tax, breakdown cover, legal documentation, tracking system, fuel cards, and 3-monthly vehicle checks

What We're Looking For

Minimum 10 years' experience in office administration Customer-centric with the desire to provide a first-class service Strong knowledge of Microsoft Office (Word, Excel, Outlook) Experience with CRM systems (Simpro preferred but not essential) Excellent communication and organisational skills Background in electrical contracting or construction trades is a plus Experience in ISO and accreditations is advantageous. Self-motivated, adaptable, multitasker, and eager to learn

Benefits

22 days annual leave + bank holidays (loyalty holiday entitlement) Performance-related bonuses (annual & mid-term) Company laptop and mobile phone Company Nest pension scheme On-site parking
If you feel you possess the skills and experience to excel in this role, please apply attaching your CV.

THIS ROLE IS NOT OPEN TO PEOPLE WANTING REMOTE/HYBRID WORK OR PEOPLE WHO REQUIRE SPONSORSHIP TO WORK IN THE UK.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person