Job Description

About Us

RY Group is an award-winning property maintenance company, specializing in domestic and small commercial works. With a talented team of field and office operatives, we are committed to growth and excellence in everything we do. Over the next 18 months, we are focused on scaling strategically by employing experienced professionals in key roles and investing in digital transformation to improve our processes, reach, and opportunities.

The Role

We are seeking a

Senior Operations Manager

to join our dynamic team. This pivotal role will contribute significantly to our mission of delivering high-quality property maintenance services while driving operational efficiency and team performance. You will take on key responsibilities currently overseen by the Directors--helping relieve their workload while enhancing focus and ensuring smooth day-to-day operations.

Key Responsibilities

Oversee and manage the daily operations of the company. Lead and develop the office-based team to ensure high performance and dedication. Monitor and analyse operational KPIs and overall business metrics. Produce regular reports for the CEO and Directors on key areas of importance. Build and manage relationships with partners, suppliers, and vendors. Contribute to the achievement of the company's strategic and operational objectives. Support business development activities, identifying new opportunities for growth. Recruit, train, and supervise team members. Provide solutions to operational, client, and personnel issues. Oversee projects from concept to delivery, ensuring quality and efficiency. Ensure compliance with relevant legal, insurance, and health & safety requirements.

Skills & Experience

Proven experience as a Chief Operating Officer, Operations Manager, or similar senior role. Background in property maintenance, trades, or service-based industries (essential). Strong leadership skills with a track record of driving team performance and company culture. Experience in scaling businesses and supporting growth strategies. Excellent strategic planning, business development, and financial acumen. Demonstrable ability to deliver solutions, streamline processes, and manage people effectively. Excellent written and verbal communication skills. Strong organisational, decision-making, and problem-solving abilities. Proficiency in MS Office and working knowledge of IT/Business infrastructure. Familiarity with HR, Finance, and Marketing functions. Experience dealing with legal and insurance issues (desirable).

Qualifications

Proven experience in operations management within property maintenance or a related service-based industry.

Why Join Us?

At RY Group, we value ambition, innovation, and teamwork. This is an opportunity to make a real impact, shape our future growth, and take your career to the next level with a company that rewards talent and dedication.

Apply today and be part of our journey!

Job Type: Full-time

Pay: 40,000.00-80,000.00 per year

Work Location: In person