Job Description

We are delighted to be recruiting a Senior Operations Planner into our New Build After Care Team.


In this role you will be responsible for co-ordinating the diaries of the multi-trade operatives and quality managers, you will ensure that works and inspections are scheduled efficiently, maximising resources and minimising travel time.


We are looking for someone customer focussed who will ensure works are completed to the customers satisfaction whilst minimising complaints.


Using your organisational and time management skills, you'll be able to work under pressure and manage competing deadlines.


Whilst some knowledge of multi-trade repairs and construction is desirable, you'll be a problem solver who can think on their feet and be completely customer-focused, having the confidence and assertiveness to have difficult conversations with customers, suppliers, and internal teams to reach positive solutions for all involved.


You will have the skills to analyse and evaluate data to identify themes and improvements, as well as the ability and self-motivation to thrive in a performance driven, fast paced environment.


This is an excellent opportunity for a proactive, passionate, and customer-focused individual looking to contribute to a make a difference.


For more information, please take a look at the job description below.


Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.


We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?


We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.


More information about Abri and our strategic objectives can be found at

www.abri.co.uk