Job Description

Join Our Team at Ashley Anderson Ltd, part of Kingswood Mobility Group !

Are you looking for a rewarding role in a well-established, customer-focused organisation? Ashley Anderson, part of the Kingswood Mobility Group, is passionate about enhancing people's lives with innovative mobility solutions. Known for our quality products and exceptional customer service, we've built a reputation as a trusted leader in our field. If you want to be part of a team that makes a real difference, this could be the role for you.

About the Role

As a

Senior Order Processor

, you'll be at the heart of our operations, managing the smooth flow of orders across Kingswood Mobility Group. You'll oversee the full order cycle -- from raising purchase orders and coordinating with suppliers to liaising with internal teams -- ensuring accuracy and efficiency at every stage. Your role will be key in supporting Sales, Manufacturing, and Purchasing, while also identifying opportunities to streamline processes and maintain our high service standards.

Key Responsibilities:

Schedule all internal and external orders across the Group.
Process customer and internal business orders, keeping the Manufacturing team updated.
Raise purchase and work orders as required by other departments.
Liaise with suppliers and place orders for consumables (fabric, foam, mechanisms, etc.).
Maintain accurate stock data and supplier price lists.
Process returns, production data, Work in Progress (WIP) reporting and payroll-related inputs.
Support stocktake reporting, stain guard remedial processes and departmental administration.
Provide cross-departmental support during staff absence or peak business periods.
Handle incoming calls and post professionally and efficiently.
Actively suggest process improvements to enhance performance.

What We're Looking For?

Strong organisational and administrative skills with attention to detail.
Confident communicator able to liaise with colleagues, suppliers and customers.
Experience in order processing, stock control or operations (preferred but not essential).
Proficiency with CRM systems or similar order management tools.
A proactive, solution-focused team player who thrives in a busy environment.

Why Join us?

Impactful Work

: Help deliver life-changing mobility solutions.

Professional Growth

: Ongoing training and career development.

Supportive Team

: Work in a collaborative, friendly environment.

Shift Patterns:

40 hours per week with 30 minute unpaid lunch break Monday-Thursday 07:00am-16:00pm Early finish every Friday at 13:00pm.

What we offer?

28 days holiday per year (including Bank Holidays) Length of service reward holiday up to extra 5 days. Company events, pension, free on-site parking. Referral program, and wellness program Pension Scheme Cycle to Work Scheme

Location:

Brierley Hill

Salary:

27,500.00 per annum

Be a part of our dynamic team and contribute to our success! Apply now and make a difference in people's lives with Kingswood Mobility Group!

Job Type: Full-time

Pay: 27,500.00 per year

Benefits:

Canteen Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Referral programme
Work Location: In person