Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

Our Senior People Experience Partner will strengthen employee purpose, ignite energy & elevate organization-wide performance by enhancing key moments throughout the employee lifecycle. Working in partnership with our largest EMEA client account team, you will develop and execute a comprehensive regional People Strategy that aligns with JLL's Global vision while driving business and client focused results. You will activate HR products & services that enrich employee experiences, while using your business acumen, HR expertise, and regional knowledge to anticipate opportunities and develop innovative solutions that unleash talent to do their best work.

What your day-to-day will look like:

Strategic Partnership

Work with Global Senior People Partner and EMEA Account Director/leadership teams to develop and execute a comprehensive regional People Strategy that both supports our employees to have an exceptional employee experience and our clients business objectives.



Understand business and client priorities including strategy, P&L, and key initiatives to provide commercially sound solutions



Serve as a key contributor to the EMEA account executive team, forging strong relationships with senior executives



Lead on HR and People updates in monthly and quarterly EMEA leadership reviews, presenting to our executive and client teams



Use industry trends and best practices to inform strategy decisions and present best practices to our client team



People Experience Leadership

Lead, inspire and develop a team of account-dedicated HR, L&D, Advisory and Coordination Specialists across EMEA



Activate and facilitate JLL's policies, processes, and tools that support moments that matter across the employee lifecycle including hiring, onboarding, performance reviews, management, compensation reviews, talent reviews and promotion



Lead and coordinate talent management activities including goal setting, talent reviews, succession planning, and compensation planning



Drive a culture of inclusion which celebrates employee diversity and promotes belonging



Support the growth strategy, including lead M&A activities specific to people transitions (e.g., UK TUPE) by providing HR expertise and transition project management



Operational Excellence

Lead organisation change initiatives across the region including organisation design and restructure to optimise service delivery and employee operations/experience



Partner with Talent and Rewards CoEs to define strategies that drive employee and business performance priorities



Ensure the talent sourcing strategy provides a pipeline of high-quality candidates to enhance our service delivery, culture and employee experience



Support Employee Relations by addressing high-risk/complex employee relations issues



Use HR analytics to provide insights and strategic direction that grow the business



Identify and recommend efficiencies in the employee lifecycle with clear handoffs to other stakeholders



Support the wider JLL HR leadership team on transformation projects

Desired or preferred experience and technical skills:

Leadership

Drive exceptional employee experience across EMEA, facilitated by technology and our self-service model



Develop strong influential relationships within the business and HR to cascade priorities effectively



Strong project and change management skills with the ability to act as a change agent



Global mindset with deep understanding of EMEA legislation and HR best practices



Reputation for integrity, dedicated work ethic, ownership and accountability



Problem Solving

Strong analytics and business acumen (understanding P&L impacts)



Excellent organizational skills with acute attention to detail



Ability to use data to tell compelling narratives and inform decision-making



Adept at managing multiple priorities/projects simultaneously



Comfortable with ambiguity and able to navigate complex situations



Interpersonal Skills

Exceptional communicator and influencer with ability to effectively deliver presentations



Ability to adjust communication styles across diverse senior stakeholders



Cultivate robust relationships to serve as a trusted HR advisor



Ability to coach and influence senior management



Business Expertise

Experience delivering HR and operational activity within complex organizations



Skilled in utilizing data and technology to drive business performance



Strong commercial acumen with client focus to support new business development



Experience balancing JLL and client needs in a service delivery context

Required Skills and Experience:

Experienced in Human Resources in a HR Business Partner or Senior HR Business Partner role



Professional qualification (CIPD or equivalent) and/or advanced degree preferred



SHRM certifications (PHR or SPHR) equivalent would be advantageous



Knowledge of EMEA legislation and HR best practices



Experience supporting both senior executives and dispersed populations



Track record and reputation as a trusted advisor and someone who can influence business leaders and the strategic direction of the organization



Employee Relations, including restructure and TUPE



Experience of a global matrix organisation working with HR COE to deliver



Experience leading and participating in large scale HR and organizational transformations



Computer proficiency in Microsoft Office products



Fluency in business-level English required



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.