Job Description

LemFi (Series B) is building the go-to financial app for the Global South.

Moving to a new country shouldn't mean starting from zero. That's why our

team of 400+

spanning

20+ countries

is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live.



What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth.



With over

2 million users

across the globe, we process over

$1.5B in monthly transactions

to

30+ countries

, proving that borders shouldn't limit financial opportunity.

The Role

Join our growing

People Operations

team as a

Senior People Operations Coordinator

& play a key role in ensuring our team members have a seamless experience throughout their LemFi journey from onboarding, off-boarding to day-to-day support. This is an exciting opportunity to take ownership of key HR processes within a global, fast-growing fintech company with a great potential to grow within the role.

How You'll Contribute

Optimize processes:

Work closely with the Senior People Operations Manager on automating and scaling our on and off-boarding experience, ensuring smooth logistics, compliance, and communication.

Own the HR Ops Lifecycle:

Manage some of our operations processes including benefits, leave management, probations, RTW, contracts, EOR vendors and global HR administration.

Drive impact with Data:

Maintain accurate, compliant employee data in Rippling (our HRIS) and support people reporting and analytics.

Own Day-to-day Employee queries:

Serve as a trusted point of contact for employee queries, providing timely and empathetic support.

Support on employee relations matters:

E.g., preparing termination letters, assisting with PIPs, misconduct processes etc.

Co-lead on HR projects and change initiatives

: This could include automations, system implementations, change initiatives and process improvements.

Lead on Engagement:

Collaborate with the wider People Team on global culture, engagement, and well-being initiatives.

Who You Are

Proactive with a can-do attitude:

You take initiative, enjoy solving problems and love to get things done.

Lead with empathy:

You are trustworthy and a strong communicator.

Adaptable and resilient:

You enjoy working in fast-paced, ever-changing environments.

Detail focused:

You love to get into the nitty-gritty of things and are extremely organised.

What You'll Bring

3+ years People experience, bonus if you have been part of a Global People Team You have co-led or successfully supported HR projects or change initiatives You have successfully owned processes and procedures related to the full employee lifecycle Bonus: you have experience with managing EOR vendors

The Interview Process

Chat with a Talent Partner

(30 mins)

Situational based interview with Senior People Operations Manager

(30 mins)

At Home case study Final Case Study Interview with Senior People Operations Manager & People Director

(60 mins)

Why Join LemFi?

Love shouldn't be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this.


At LemFi, you won't be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you'll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families' pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win

Sharp Customer Focus

We cut through the noise and prioritize ruthlessly based on what drives real value.

Lead with Data

We trade instinct for insight. We test, analyze, and own the outcomes.

Ownership

We take responsibility for global outcomes, not just local wins.

Grit

We navigate ambiguity with resilience and keep pushing until the customer feels the impact.


You can connect with us on LinkedIn and Instagram and if you haven't already, download the app on the App Store or Google Play.

Diversity & Inclusion at LemFi

To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume.


Don't meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.