Job Description

At Herbert Smith Freehills Kramer, our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.



We are where you need us to be. We are in the world's largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.




We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.




We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we're focused on areas of growth that affect every business across the world, including technology and digitalisation.



All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.



Your goals. Our ambition.

The Opportunity

Primary

Responsibilities:

Work within a global HRIS team responsible for the business configuration and maintenance of all active modules within Workday Serve as the subject matter expert for Workday's Talent & Performance module, leading its configuration, transformation, and ongoing maintenance across the firm. Drive the support, development and promotion of Peakon, configuring surveys and seeking opportunities for global success. Manage technical support for Workday Job Architecture, maintaining and developing job profile components to align with processes and strategic goals. Operate the HRIS team helpdesk in ServiceNow, helping to resolve, escalate and triage tickets in collaboration with the wider team. Assist with Workday HCM change requests and defect resolution. Advise internal stakeholders on technical solutions to optimize and automate operations and processes. Contribute to the HRIS team's roadmap and deliver on key initiatives. Provide recommendations and alternative solutions to overcome system limitations. Troubleshoot system issues and collaborate with appropriate teams and individuals. Partner with internal IT teams, considering the downstream impact on systems. Configure and maintain custom reports and dashboards to meet business requirements. Proactively seek opportunities to enhance technical solutions using tools such as Workday Community. Participate in bi-annual Workday releases, performing regression testing, discovering new features, and communicating changes to key stakeholders.

Qualifications, skills and

experience

Minimum of two years' experience as a Workday Talent & Performance SME Experience in configuring and maintaining Peakon to meet business requirements Demonstrated experience in maintaining Workday Skills and a comprehensive understanding of associated AI functionalities. Knowledge of Workday Job Architecture and experience in organising and restructuring components are considered beneficial. Strong understanding of Workday HCM, with good insights into how the platform is best operated Proficient in Workday reporting and calculated fields Previous experience in supporting Workday Extend applications highly desirable Familiarity with Microsoft Office suite, Excel, and other HRIS tools Clear communicator, able to converse effectively across multiple global teams Passionate about mentoring and building strong understanding of Workday capabilities Analytical approach to problem-solving Sound understanding of HR Systems processes and functionality Ability to work well within a global and sometimes virtual team

Competencies

Personal

Leadership

Positively impacts those around them, makes quality decisions and develops themselves both personally and professionally Demonstrates sound knowledge in their field Anticipates potential problems and identifies a range of possible solutions Adapts their interpersonal style to suit different audiences in a genuine way

Builds Authentic

Relationships

Takes time to get to know people beyond their role Treats people with respect and in a fair and consistent way

Collaborates with

others

Works within teams and across boundaries to share knowledge and achieve results Identifies and builds relationships required to achieve the best outcomes for the firm Engages people with the right skills, knowledge and expertise to provide advice Connects other people in the firm who have mutual interests or work objectives Generously shares their time, knowledge, expertise and talent to support others' success

Enhances the Client

Experience

Creates opportunities to enhance the experience of the firm's clients through their daily tasks Behaves consistently with the firm's values in their interactions with others Conducts themselves in a way that reflects positively on the firm's brand, both inside and outside the firm

Achieves

Results

Maintains focus and drive to achieve quality outcomes Focuses their time and efforts on issues that will have the greatest impact on agreed objectives Looks for the most effective way to achieve outcomes

Team

Human Resources

Working Pattern

Full time

Location

London

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values--Human, Bold, and Outstanding.