Job Description

This post is a Fixed Term/ Secondment until 31.03.26 to cover secondment. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.



Due to the current post-holder being seconded into another role, Hywel Dda University Health Board (HDUHB) is seeking to appoint an enthusiastic Pharmacy Technician to join the Medicines Management Pharmacy Pain Team for a temporary period until end of March 2026. This team currently consists of 2.4 WTE pharmacists and one Pharmacy Technician, who work closely with the multidisciplinary HDUHB Chronic Pain Service to help patients better manage their chronic pain conditions. This is an innovative wide-ranging role that will challenge and provide opportunities for you to develop as an individual and to extend the role of the Pharmacy Technician within a specialist niche area.



This is a fantastic opening that will allow you to develop a rapport with patients, to support them along a journey and to help them to better manage their chronic pain condition. You will also be responsible for supporting and advising GP Practices to review patients with chronic pain with the aim of reducing risk, improving quality and promoting cost effective and prudent prescribing. Education and learning are other key elements which will provide you with opportunities to deliver training sessions to GPs, pharmacists, pharmacy technicians and other health care professionals when needed.



You will be able to demonstrate excellent communication skills, have a confident professional manner and be keen to learn and develop your expertise. Although experience in Primary Care or Pain Management is not essential, possessing the enthusiasm to work autonomously across both primary and secondary care is essential as is the desire to develop in an evolving field. You will also work closely with the other pharmacists and pharmacy technician in the pain team as well as those from the wider Medicines Management Team. You will also work closely with the clinical psychologists, specialist physiotherapists, and specialist nurses in the Chronic Pain Service.



Although the majority of the patient consultations are conducted over the telephone you will work across the Health Board therefore the ability to travel between sites in a timely manner is essential.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



You should have a passion for improvement and patient-focused care and should be able to work well as part of a multidisciplinary team. You will be required to accurately maintain patient records and analyse data effectively. Excellent communication skills is a prerequisite as you will be undertaking consultations with both patients and other healthcare professionals.



We pride ourselves in the way we support our team members and enable them to develop. We will help you gain specialist clinical knowledge and strengthen your clinical decision making skills to enable you to work with greater autonomy and responsibility.



You will be able to find a job description and information on the job role attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 14.08.2025