Senior Pharmacy Technician Patient Services

West London, United Kingdom

Job Description

Are you a qualified and GPhC-registered Pharmacy Technician ready to take the next step in your career? We are looking for a dynamic and motivated individual to join our Patient Services Pharmacy team across one of London's leading hospitals - Charing Cross, part of the renowned Imperial College Healthcare NHS Trust.
In this pivotal role, you will play a key part in delivering a high-quality, patient-centred medicines management service a well as supporting the dispensing service to the wards and departments of the Trust, associated hospitals and the primary care sector.
This is an exciting opportunity to grow your clinical, operational and leadership skills while making a real difference to patient care. Join a Trust that values innovation, education, and teamwork - and help shape the future of medicines management in one of the UK's most prestigious healthcare institutions.
In return for your dedication, we offer:

  • Access to in-house training and external education relevant to pharmacy practice and leadership.
  • Support to develop your career through mentorship, structured appraisals, and development plans.
  • A comprehensive induction and ongoing training programme.
  • A friendly, collaborative team environment.
  • Excellent support from experienced pharmacy and clinical leads.
Please note: Interviews for this position are expected to take place on 17/12/25. Candidates invited to interview will be notified of final details closer to the date.
Main duties of the job
As a key member of the Patient Services Pharmacy team, your main responsibilities will include:
  • Assisting in the delivery of a high-quality, patient-focused medicines management service, supporting the clinical pharmacy team to ensure safe and effective medication use across the wards.
  • Providing a high quality patient-focused dispensing service to wards and departments of the Trust, Medical School, associated hospitals, community clinicals and on-site research centres.
  • Ensuring service provision is flexible and responsibe to patient needs.
  • Ensuring the quality and accuracy of information held on the pharmacy CMM computer system in relation to stock management.
  • Supporting, developing and monitoring the progress of all technical staff working in the dispensary (both rotational and static staff).
  • Leading and coordinating the safe and efficient supply of medicines, including stock management, use of patients' own drugs, individual patient dispensing, and discharge medication planning.
  • Supporting the clinical discharge process, ensuring accurate and timely provision of medication, counselling patients on their prescribed treatments, and promoting adherence.
  • Playing a key role in educating and empowering patients about their medication to support understanding, safety, and compliance.
  • Providing supervision and guidance to junior staff, including Trainee Pharmacists and Pre-registration Pharmacy Technicians and assisting in their development.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Details
Date posted
19 November 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
37,259 to 45,356 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-WCCS-2260
Job locations
Hammersmith Hospital
London
W12 0HS
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the attachment with the job advert. Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the attachment with the job advert.
Person Specification
Education / Qualifications
Essential
  • Professional registration with the General Pharmaceutical Council (pharmacy technician) or in the process of registration
  • HEE Medicines Optimisation Programme (MOP) or equivalent qualification (or will undergo the ICHNT in-house Ward Skills Training)
  • ACPT Accreditation required or will undergo CPPE ACPT course
  • Mandatory professional CPD as defined by the GPhC
Desirable
  • Short courses relevant to practice, to include supervisory qualification such as Personal Supervisor (PS) training
  • Recognised Medicines Management qualification (Certificate of Medicines Management for Pharmacy technicians - CMMPT or equivalent)
  • Educational Supervisor or NVQ assessor to A1 standard or equivalent
Experience
Essential
  • At least 1 year experience of working in a UK hospital pharmacy and at least 3 months of ward-based experience
  • An understanding of all aspects and services provided by a UK hospital pharmacy
  • Excellent written and verbal communication skills
  • Team leader/management experience
Desirable
  • Practical experience with an electronic in-patient prescribing system
  • Experience working as a Medicines Management Pharmacy Technician (including medication history taking, reuse of patient's own medicines, ordering medicines, patient consultations, discharge services and self-administration) in a busy clinical environment
  • Experience of training and supervision of pharmacy staff in operational processes
  • Knowledge of automated dispensing systems (Omnicell Robot and CD cupboard)
  • Experience dispensing and supplying oral chemotherapy medications using the ChemoCare computer system
Skills / Knowledge/ Abilities
Essential
  • Understanding of the roles and practice of pharmacy staff
  • Able to analyse and interpret information relating to medicines and their uses
  • Ability to identify the scope of a problem, consider options for solution, select solution and review outcomes; knows when and will seek support where appropriate
  • Demonstrate awareness of and commitment to quality customer care
Desirable
  • Leadership and delegation skills
  • Excellent verbal communication skills, able to provide complex information on medicines use to staff and patients
  • Ability to plan workload of a team and delegate tasks appropriately
Person Specification
Education / Qualifications
Essential
  • Professional registration with the General Pharmaceutical Council (pharmacy technician) or in the process of registration
  • HEE Medicines Optimisation Programme (MOP) or equivalent qualification (or will undergo the ICHNT in-house Ward Skills Training)
  • ACPT Accreditation required or will undergo CPPE ACPT course
  • Mandatory professional CPD as defined by the GPhC
Desirable
  • Short courses relevant to practice, to include supervisory qualification such as Personal Supervisor (PS) training
  • Recognised Medicines Management qualification (Certificate of Medicines Management for Pharmacy technicians - CMMPT or equivalent)
  • Educational Supervisor or NVQ assessor to A1 standard or equivalent
Experience
Essential
  • At least 1 year experience of working in a UK hospital pharmacy and at least 3 months of ward-based experience
  • An understanding of all aspects and services provided by a UK hospital pharmacy
  • Excellent written and verbal communication skills
  • Team leader/management experience
Desirable
  • Practical experience with an electronic in-patient prescribing system
  • Experience working as a Medicines Management Pharmacy Technician (including medication history taking, reuse of patient's own medicines, ordering medicines, patient consultations, discharge services and self-administration) in a busy clinical environment
  • Experience of training and supervision of pharmacy staff in operational processes
  • Knowledge of automated dispensing systems (Omnicell Robot and CD cupboard)
  • Experience dispensing and supplying oral chemotherapy medications using the ChemoCare computer system
Skills / Knowledge/ Abilities
Essential
  • Understanding of the roles and practice of pharmacy staff
  • Able to analyse and interpret information relating to medicines and their uses
  • Ability to identify the scope of a problem, consider options for solution, select solution and review outcomes; knows when and will seek support where appropriate
  • Demonstrate awareness of and commitment to quality customer care
Desirable
  • Leadership and delegation skills
  • Excellent verbal communication skills, able to provide complex information on medicines use to staff and patients
  • Ability to plan workload of a team and delegate tasks appropriately

Skills Required

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Job Detail

  • Job Id
    JD4231927
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £37,259-45,356 per year
  • Employment Status
    Full Time
  • Job Location
    West London, United Kingdom
  • Education
    Not mentioned