Join The Crown Estate as a Senior Portfolio Manager and play a pivotal role in delivering proactive portfolio management. You'll help maximise financial, social, and environmental value across our Head Lease and Non Core Portfolio, ensuring our approach remains customer-centric and innovative. This role is responsible for day-to-day oversight of the allocated portfolio, delivering delegated activities and projects, and supporting the Head of Portfolio Management (St James's) in managing the broader portfolio. You'll collaborate with Group Partners and retained advisers to deliver best-in-class management, safety, and value creation, using customer intelligence and technology to evolve our offer.
Context of Opportunity / Main Accountabilities
Maximise value and performance in line with strategy (financial, social, and environmental)
Set and deliver asset-level strategies and plans aligned with overall business unit strategy
Proactively manage business risk, including health & safety, with timely escalation when required
Take responsibility for asset-level profit & loss tracking
Build and maintain excellent customer relationships, ensuring outstanding service and value
Manage stakeholder relationships to support strategic objectives
Oversee lease events and re-gears, drawing on wider team support
Shape and implement customer mix strategies using consumer data and insight
Monitor performance and contribute to property valuation processes
Support capital markets activity, including preparing approval papers for relevant projects
Coordinate delivery of multiple external consultants and service providers
See transactions through from initiation to completion
Most Important Skills-Based Requirements
Experience managing a diverse range of customers and developing partnerships that deliver value
Background in property, real estate, or a similar sector, with responsibility for a large profit & loss
Proven ability to manage a variety of assets, adding value beyond financial outcomes
Strong understanding of value drivers, asset performance oversight, and commercial awareness
Ability to write reports, make recommendations, and present concise, relevant summaries
Excellent negotiation skills for headlease re-gears, with the ability to influence and build strong relationships internally and externally
Outstanding interpersonal skills, resilience, and diplomacy
Highly motivated team player who can also work independently to achieve goals
We welcome applications from all backgrounds and are committed to creating an inclusive environment for everyone. If you're passionate about portfolio management and ready to make a difference, we'd love to hear from you.
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme