Job Description

Job Category: Marketing & Communications
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Carnival UK is in search of a Senior PR Manager, who is crucial in supporting our PR direction within the P&O Cruises team to nurture a high-performing team.
The PR team is a dynamic and integral part of P&O Cruises, focused on attracting new audiences through imaginative and newsworthy communication strategies.
We produce stand out creative events, broadcast, digital and print moments. We run a busy proactive and reactive press office function reaching existing guests and new consumers with key brand messages through the media with journalists, influencers, celebrities, television and online digital publications.
As the largest cruise line in the UK, we also ensure that P&O Cruises is the authoritative voice of the industry and provide expert counsel and guidance in reputation and issues management.
Key accountabilities include:

• Shape and deliver the UK PR strategy, leading integrated campaigns across media, influencer, and events to achieve brand and commercial goals.
• Act as a key press-office contact, managing proactive and reactive media enquiries, crisis communications, and participating in Emergency Response Organisation (ERO) activity.
• Lead and develop the PR team through clear direction, coaching, and performance reviews, while deputising for the VP as required.
• Monitor coverage and KPIs, report ROI, manage forecasting and budgets, and oversee suppliers, agencies, and influencer/talent negotiations.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.
Requirements: Your Expertise and Leadership
To thrive as a Senior PR Manager, we're looking for:

• Proven expertise in crisis and issues management, including press-office readiness and emergency response participation.
• Strong influencer and talent management skills, including contract negotiation, content approval, and delivering measurable value.
• Advanced digital PR knowledge with experience in social media strategy, media monitoring, and KPI/ROI reporting.
• Exceptional media relations and content creation skills, with a strong journalist network and ability to craft compelling narratives under pressure.

About You: A Catalyst for Change
We believe that diversity enriches our team. We're interested in candidates who:

• Self-Mastery - Open, trustworthy, reflective, and committed to continuous improvement.
• Improve & Innovate - Embraces change, drives new ideas, and delivers creative PR initiatives.
• Engage & Empower - Champions diverse perspectives, supports team wellbeing, and empowers others to succeed.
• Accountability & Commerciality - Takes ownership, delivers against KPIs, and ensures activity aligns with business objectives in a fast-paced environment.

Why Join Us?
Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you.
Read our employee experience guide to learn more about life as a Carnival UK colleague.
Our benefits package reflects our commitment to your wellbeing:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal

Ready to Lead?
If guiding a PR team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
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#Job Functions: Marketing; Public Relations; Writing / Editing
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About Us:
Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.

Skills Required