Remote (UK-wide) with occasional travel to London, Liverpool and Norwich
Salary:
Competitive (dependent on experience)
Benefits:
Private healthcare, share options, pension, remote working
About Medpal
Medpal is a growing AI healthcare company focused on improving how patients access and manage their medicines. Working closely with clinicians, pharmacies and partners across the UK, we're building safe, efficient and scalable medication services that genuinely improve patient outcomes.
We're now looking for a
Senior Procurement & Logistics Manager
to take end-to-end ownership of our medicines, packaging, consumables and logistics network - making sure we have the right products, in the right place, at the right time and cost, and that they move through our supply chain efficiently and safely.
The role
Reporting into the
Director of Pharmacy / Superintendent Pharmacist
(and working closely with Operations and Finance), you will lead Medpal's procurement and logistics function across key spend and flow areas:
Medicines, packaging and consumables
Inbound and outbound logistics, including warehousing, 3PLs and final-mile delivery partners
You'll be hands-on where needed (forecasting, purchasing, supplier performance), while also shaping how our supply chain scales - from supplier strategy and contracts to logistics design, tooling and processes. Experience in pharmacy, healthcare, or another regulated environment will be a strong advantage.
Key responsibilities
Procurement leadership
Own end-to-end procurement for medicines, packaging and consumables - overseeing day-to-day purchasing, stock levels and replenishment to ensure consistently high availability.
Develop and execute
category strategies
that balance cost, service, quality and risk across all key spend areas.
Lead supplier relationships - sourcing and onboarding new suppliers, negotiating pricing and terms, managing contracts, and running performance reviews against agreed SLAs and KPIs.
Forecast demand and optimise inventory - using data to set ordering strategies that minimise stock-outs, overstock and waste, while supporting growth.
Logistics & supply chain
Own the
logistics strategy
across inbound and outbound flows, including courier/3PL partners, warehousing and distribution.
Manage logistics partners and contracts - service reviews, performance dashboards, and continuous improvement on cost, service-levels and patient experience.
Work with operations and product teams to optimise
pick/pack, dispatch and delivery
processes, including packaging formats, lead times and cut-offs.
Monitor and manage supply chain risks (e.g. shortages, temperature control, regulatory changes) and implement mitigations.
Cross-functional collaboration & scaling
Work closely with
Finance, Product, Operations and Clinical
teams to align procurement and logistics activity with commercial targets and service promises.
Support the implementation and optimisation of
digital tooling
(e.g. inventory systems, demand forecasting, BI dashboards) across the procurement and logistics lifecycle.
Own and refine
SOPs, controls and governance
to ensure robust, auditable processes in a regulated environment.
As Medpal grows, play a key role in shaping a
high-performing procurement & logistics team
, including mentoring junior colleagues and supporting recruitment and onboarding.
About you
You don't need to have done everything on day one, but you should be comfortable
owning
and
leading
procurement and logistics in a fast-moving, growing organisation.
Essential
A minimum of
2 years experience
in procurement.
Experience in
pharmacy, digital pharmacy, healthcare, or life sciences
environments.
Solid experience in
procurement / buying / supply chain
, including responsibility for stock management in a multi-supplier environment.
Experience managing
logistics or distribution
- for example courier contracts, 3PLs, warehousing or fulfilment operations.
Proven track record in
supplier relationship management, negotiation and contract management
, ideally across multiple categories.
Strong
demand forecasting and stock management
skills - confident using data and scenario planning to drive decisions.
Comfortable working with
data and spreadsheets
(advanced Excel/Google Sheets); experience with BI tools is a strong plus.
Ability to prioritise and stay calm under pressure, balancing multiple deadlines, suppliers and internal stakeholders.
Clear and confident communicator, able to collaborate across
clinical, operations, product and finance
teams and influence senior stakeholders.
Desirable
Experience in a
high-growth or tech-enabled
organisation.
Experience setting up or scaling a
procurement and/or logistics function
(e.g. new systems, processes, KPIs, or teams).
Familiarity with
GDP/GMP or other regulated supply chain frameworks
.
What we offer
Competitive salary (negotiable; depending on experience - discussed at interview).
Private healthcare.
Travel expenses paid.
Share options in a growing AI healthcare business.
Remote-first role - work from home anywhere in the UK.
Occasional travel only to Medpal sites and partner locations (e.g. London, Liverpool, Norwich) for key meetings, supplier visits or team days.
Workplace pension scheme in line with UK auto-enrolment requirements.
The opportunity to have a real impact on how patients access medicines and care.
Working pattern
Contract type:
Full-time, permanent
Hours:
40 hours per week, Monday-Friday (flexible within business needs)
Primarily home-based, with advance notice given for any required travel.
How to apply
Please submit your CV and a short cover note explaining:
Why you're interested in joining Medpal, and
A brief example of how you've improved
procurement and/or logistics performance
(e.g. cost savings, availability, lead-time reduction, service improvement, or process automation).
We welcome applications from all backgrounds and are committed to building a diverse, inclusive team. If you need any reasonable adjustments during the recruitment process, please let us know.
Job Types: Full-time, Permanent
Pay: 45,000.00-56,000.00 per year
Benefits:
Company pension
Employee stock ownership plan
Gym membership
Private medical insurance
Work from home
Application question(s):
Minimum 2 years experience in healthcare sector
Work Location: Remote
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