Job Description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!


As a Senior Product Manager in the B2B team, you will be at the heart of building experiences that help businesses build trust, grow and improve through Trustpilot. This role will define the strategic future of the B2B app (businessapp.b2b.trustpilot.com/) to make it a more modern, cohesive experience for our customers and drive more functionality for complex, high-value enterprise use cases, ensuring the platform seamlessly caters to specific needs like multi-domain and multi-language support at Enterprise scale. You will work alongside existing teams to elevate their feature sets to Enterprise standards and get your innovative ideas live in front of some of our biggest customers.



Working in a cross-functional product squad, you will drive innovation and product evolution in a world where the technologies consumers are using to make decisions are changing faster than ever before, by defining new, ambiguous problem spaces.

What you'll be doing:

Lead cross-functional agile teams, including remote members, through the entire product lifecycle for complex products Take ownership of long-term product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs Collaborate with designers, engineers, data scientists, and other key senior stakeholders to develop new features and optimize existing products Prioritize new features and enhancements using robust product management frameworks Conduct in-depth user research and leverage data insights to identify ambiguous, strategic opportunities and define new product visions Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success Communicate product strategy, status updates, and potential risks to executive leadership and internal teams, ensuring strategic alignment across the business Cultivate solid connections between the sales, marketing, and customer service departments to proactively lead change and promote product-focused mindsets across the enterprise Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation, and mentoring more junior Product Managers

Who you are:

Significant product management experience working within agile teams, with a proven history of driving significant business impact and delivering effective digital products Comprehensive understanding of product management principles, including setting long-term product strategy, owning roadmap development, and agile methodologies Demonstrated experience working in cross-functional teams and successfully influencing senior leadership and executive stakeholders, without direct authority Expertise in user research, A/B testing, and data analysis to independently define strategic direction and product development Skilled in critical assessment and oversight, with expertise in defining, setting up and supervising key performance indicators and measures of achievement Passion for emerging technologies and their potential to transform the product area and user experience Great communication and executive-level stakeholder management skills, with the ability to align diverse teams around a common, long-term vision

What's in it for you?

A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever -- to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial -- we help consumers make the right choices and businesses to build trust, grow and improve.



Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.



We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.



Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.


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