We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline
Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and 5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.
Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Introducing Product at Trainline
Are you passionate about product-led growth and want to take a central role in leading the #1 travel App across the UK & Europe? If so, then this could be the perfect job for you!
Trainline believe in providing a friction free end-to-end travel experience from searching for a journey, taking the train, to enjoying the stay at the destination. We are a fast-growing consumer business that operates all across Europe - with widespread usage in the UK, France, Italy and Spain. With millions of weekly active customers, we are the no.1 travel app among train travelers across Europe.
We are currently looking for a Senior Product Manager to work as part of our UK Supply team. The Supply team owns the systems and strategies that power our ticketing inventory, from providing search results to post-sales operations, and is therefore a core part of the Trainline product. By navigating the complexities of the UK rail ecosystem, they ensure we offer the right fares at the best price for our customers.
This is a fantastic opportunity for someone looking to take on significant challenges in a fast-paced environment and play a key role in driving growth for the Uk market, which is our biggest business unit. If you're passionate about improving the UK inventory and customer experience, and want to work with experienced leaders in a market-leading tech company, this role is for you.
In this role as the Senior Product Manager for UK Supply at Trainline, you will...
Own the scope for our entire UK rail inventory, including train fares, seat availability, and ticket types across our consumer platform, business products, and agent tooling.
Lead the strategy and execution of the UK rail inventory roadmap, working cross-functionally with Engineering, Data, Design, Industry Operations, and other Product teams to deliver key initiatives, improve how we surface inventory, and ensure compliance with industry requirements.
Define and drive the team's OKRs and KPIs, ensuring they align with company goals and position you as the go-to person for everything related to UK rail supply.
Lead a squad of Engineers focused on delivering best-in-class inventory and customer experience across our various channels, partnering with Data and UX for it.
Collaborate closely with stakeholders and functions across our commercial, industry relations, legal, customer support and brand teams to drive alignment and consensus across critical topics and initiatives
Build strong relationships with our external industry partners
Have your finger on the pulse on the competition across the UK market, especially around recent new entrants as well as staying close to the proposed plans from the UK government around the Great British Railways (GBR) state-owned retailing proposal
Balance competing priorities by leveraging data, business insights, and strong product instincts to effectively determine where to make bets.
Partner with product teams member across our EU inventories and Supply platform teams to drive alignment across our supply estate
Live the Trainline values and behaviours, fostering a collaborative and high-performing Product and Engineering culture.
We'd love to hear from you if you have...
A track record of driving meaningful improvements and consistent delivery across complex and sometimes technical areas while caring and improving for customer experience
Proven experience in a Product Management role in a fast-paced eCommerce, Travel, Marketplace, or Technology environment where you've had to make critical decisions that impact customers at scale.
Strong instincts and product leadership skills - knowing when to push forward, when to pivot, and how to focus on the highest-impact opportunities.
Experience working with cross-functional teams, including Data Science, UX and Engineering, to create a seamless customer experience
Ideally worked in or have some knowledge around the inner workings of the UK rail industry and are familiar with key concepts around retailing, fares, ticket types, and the various product offering
Strong analytical thinking and decision-making skills, with the ability to leverage quantitative and qualitative insights to drive product success.
Worked with technical products (i.e.APIs) and feel comfortable operating in technical contexts at times, interacting closely with engineering and architecture teams
Hands-on experience working with Agile frameworks, writing user stories, setting sprint goals, defining acceptance criterias and setting/ tracking product metrics
More information:
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.
We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!
Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:
Think Big
- We're building the future of rail
Own It
- We focus on every customer, partner and journey
Travel Together
- We're one team
Do Good
- We make a positive impact
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Compensation Range: 85K - 94K
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