Job Description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

We are looking for a proactive and motivated teammate to join our newly-formed Sales Channels and Retention product team within the Commercials global product group. This team integrates all aspects of Kraken that facilitate customer acquisition for our clients, including Customer Enrolment, Referrals and Rewards, Affiliate Tracking, and more.



As a Senior Product Manager, you'll be accountable for the strategy of the team as a whole and responsible for multiple products in the Sales Channels space. To be successful you'll definitely need to be a self-starter: someone who sees a problem and can't help but want to fix it! You'll be well organised, working methodically and clearly to ensure problems go from inception to solution.

What you'll do

Being accountable for a new product team that brings together existing solutions with the aim to orchestrate them holistically while also thinking of future opportunities.

Leading and influencing:

together with the team Tech Lead, you'll need to create a strong sense of purpose and mission for the development team, aligning the products vision to the overall group strategy and advocating for the product in the organisation

Problem solving:

you'll be dealing with ambiguity and will need to address issues by analysing diverse sources of information with a structured and facilitate approach, experimenting to validate hypotheses and find suitable solutions

Product knowledge:

you'll have to do a fair amount of handover coordination in the early stages to deepen your current products knowledge and then explore business and user needs to refine the product vision and set goals to achieve it

Planning, delivery, validation:

you'll need to prioritise work to maximise business value, apply agile principles pragmatically and collaborate with the team to ensure effective and efficient delivery, while mitigating risks and reducing dependencies

Stakeholders Management:

you'll deal with a broad set of stakeholders, with whom you'll have to collaborate and nurture trusted relationships to facilitate your team efforts to meet product goals and vision

What you'll need

Effective communicator

: strong communication skills, both verbal and written, to articulate complex concepts in a way that the targeted audience can follow and understand

System thinker

: ability to think from a system point of view, deal with complexity and can manage ambiguity adopting effective approaches

Strategic mindset

: ability to think strategically and align product initiatives with the long-term goals of the organisation

Entrepreneurial spirit

: demonstrated entrepreneurial spirit, with a willingness to take risks, experiment with new ideas, and drive innovation within the product portfolio

Customer-centric approach

: commitment to understanding and prioritising customer needs, ensuring products meet or exceed customer expectations.

Data-driven decision-making

: proficiency in leveraging data analytics and insights to drive product strategy and decision-making

Innovative problem solver

: proven track record of creatively solving complex problems and overcoming obstacles in product development

Market awareness

: demonstrated understanding of market trends, competitor analysis, and customer needs to inform product decisions

Adaptability and flexibility

: ability to adapt to changing priorities, market conditions, and organisational dynamics in a fast-paced environment

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (

FR

/

EN

) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms