Job Description

About Heidi
Heidi was born to make it easy for more and more people to discover the power of the mountains. We burst onto the ski holiday market in 2018 (formally known as Ski Zoom) and have seen exponential growth.
The company came from a desire to fix the lack of flexibility in the winter ski market. We help skiers and mountain lovers discover resorts that are hidden gems alongside the classics, and our clever tech is helping them to do it in a way that suits them best. We're a youthful, challenger brand, with an awesome culture, and we're shaking up a very traditional ski/mountain holiday industry.
Looking to the future, we have huge ambitions for growth. In 2024 we grew by 64% and expect to grow even more in 2025. Having come 63rd in the Times top 100 fastest growing UK companies, and shortly after securing 5 million investment, we are in a prime position to achieve our goals. But key to that is also growing the Heidi team with even more brilliant people than we have now. So we are looking for someone who will be fundamental to the success of our vision and is excited to help us drive that forward.
Our Product Team
We work with suppliers including hotels, airlines, transfer companies, ski hire companies, and more. We assemble and package these components into the holidays that we offer to our customers.
As the Product Manager for Supply & Integrations, you'll play a vital role in expanding Heidi's ability to bring our customers the best mountain holidays by broadening supplier availability, improving pricing, and reducing costs.
You'll manage the technical due diligence and smooth integration of new suppliers into our platform, while also working closely with the Supply team to shape the future of Heidi's supplier relationships and holiday packaging engine.
What you'll be doing

• Lead integrations: Oversee technical due diligence, onboarding, and the successful integration of new suppliers into Heidi's platform.
• Support supply growth: Work closely with the Supply team to increase the breadth and depth of suppliers available to customers, ensuring competitive pricing and great choice.
• Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience.
• Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed.
• Monitor performance: Track key metrics such as time to integration, data accuracy, supply coverage, and system efficiency.
• Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging.

What we're looking for from you......

• Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes.
• Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance.
• Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions.
• Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned.
• Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed.
• Analytical approach: You use data to guide decisions and continuously monitor performance.

How big is the team?
Our product team consists of our Head of Product, Lead Product Designer, Product Manager and Senior Product Designer.
Who's going to be your manager?
You'll be reporting to our Head of Product.
The interview process * TA Screen (30 mins) w/ Luke, TA Partner

• Behaviour Interview (45-60 mins) w/ Robbie
• Onsite Interview (90 mins) w/ Robbie and another member of the product team
• Culture interview (30 mins) w/ Marcus, Co founder

Our employee benefits

• Salary of 70-85,000 based on experience
• 25 days annual leave + bank holidays + 4 "me/wellbeing" days
• We have a hybrid working policy and are happy for people to balance their working week between the office and home.
• Vitality health insurance.
• Enhanced parental leave for primary /secondary carers and adoptive parents.

Additional employee perks

• 1,000 Heidi holiday credit + additional holiday discounts.
• A fun packed company social calendar including our summer party, end of term conference and budget for team celebrations
• 300 work from home budget

Our Commitment to inclusive hiring
We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to age, sex, ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status

Skills Required