Role Responsibilities
Across the CLM technology, the Product Owner will be responsible for:Product Strategy and Roadmap: Define and lead the technology product strategy and roadmap, including their alignment with overall business goals
Stakeholder Management: Primary point of contact for stakeholders, gathering feedback and insights to continuously improve the product, and manage queries and issues raised
Product Development Lifecycle: Manage the product development lifecycle, from ideation to release, and track progress to ensure on-time and on-budget delivery
Product Specialist: Analyse and understand detailed product needs of clients, and define requirements and functional designs for product enhancements
Cross-functional Collaboration: Collaborate with cross-functional teams, including engineering, data analytics, and business stakeholders, to drive product development and implementation
BAU Operation: Oversee BAU issues raised to ensure prompt resolution and help identify thematic trends to be resolved through product enhancement
Change Management: Establish and operate change governance for the product, including following companywide processes for project reporting, change management & budgeting
Risk Management: Manage product risk events, including raising, reviewing, and managing mitigation and resolution
Experience / Competences
EssentialProven experience in defining product vision for IT and Operations services
Successful track record of technology delivery, including working within teams of up to 8 staff, and management of weekly delivery of sprints for 2-3 teams
Results oriented with personal accountability
Excellent skills to facilitate a collaborative environment and foster a culture of respect and excellence
Solid understanding of the full project life cycle and application of Agile framework
Experience in managing change priorities, including understanding priorities, aligning stakeholders, and communicating effectively to stakeholders and delivery teams
Shows evidence of being comfortable working in fast paced or pressured environments
Excellent analysis and problem solving skills, including for operational and business challenges
Ability to build a deep understanding of CLM processes, functionality, and underlying technologies
Demonstrates strong customer focus
Open to innovative ideas and ability to create new ideas, approaches or insights
Excellent communication skills at all levels (both written and oral) and across functions
Demonstrates ability to work effectively with others, and building relationships and networks with internal and external staff
Constructively handles disagreements to reach a resolution
Ability to work with diverse groups/ personalities
Takes initiative, with strong personal organisation skills to work to tight deadlines
Seeks opportunities to improve their own and the team's capability
Projects personal credibility
Non EssentialStrong presentation skills
Industry experience of brokerage client lifecycle management
Understanding of client risk management processes
Proficiency in operating under Agile methodologies including SAFe
Job Band & LevelManager / Level 6
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
UK - City Quays - Belfast
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