Job Description

Senior Product Researcher
Location: Stone, Staffordshire Hybrid working, 2 days a week in our Stone Office)
Status: Permanent, Full Time
Package: Competitive Salary, Flexible Working, Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub.
Who's Instem? Well, we're a global provider of bespoke industry leading software solutions and services, which enables our clients to 'bring life enhancing products to market faster'. We boast over 700 pharmaceutical clients (including all the top 25!), ranging from small to enterprise-sized organisations.
Over 50% of the global drug discovery process runs through our software at some point. Therefore, each Instem employee has a significant impact in helping to save/prolong people's lives all over the world. We want you to join our mission!
What's the culture/environment like? Although we're a fast-growing organisation, we do have an incredibly supportive, communal, family-feel environment. We promote solution-based thinking, with full flexibility and empowerment - we want you to be accountable for your success! We'll invest in you as a person and encourage you to take part in companywide sessions for wellbeing, mental health, critical conversations, and strengths.
We are hiring a Senior Product Manager to help build on our already established Product team!
The Senior Product Researcher plays a key role in driving the research that informs and shapes Instem's product vision and strategy through evidence-based insights. This role blends strategic thinking with hands-on research execution, regularly engaging with customers and industry partners to uncover insights that guide product decisions, support innovation, and drive business impact across the pre-clinical R&D space.
What to expect?

• Plan and deliver research initiatives that align with company and product goals, embedding research throughout the product lifecycle
• Identify critical research opportunities to address user needs, market trends, and customer pain points
• Integrate research findings with internal data sources to create compelling narratives that inform strategic decisions
• Apply and adapt frameworks and methodologies for effective user research, ensuring high-quality, reliable, and timely insights
• Synthesize complex research findings into clear, actionable insights that inform product direction, innovation, and growth
• Collaborate closely with product managers, designers, engineers, and other stakeholders to ensure research findings are effectively communicated and influence product development decisions
• Use and expand our Research Operations Framework to track, measure, and communicate the impact of research on business and product outcomes
• Stay current with emerging research methodologies, tools, and technologies
• Contribute to building a culture of research-driven decision-making across the organisation by sharing insights, frameworks, and best practices
• Adhere to Instem's Quality Management System to ensure all work is handled securely, professionally, and diligently

Skills you'll need:

• Significant experience in B2B product or user research, ideally in the Life Sciences or related discipline with transferable skills
• Strong strategic thinking and problem-solving skills, with the ability to translate research into business and product strategy
• Expertise in both qualitative and quantitative research methods (in-person and online), including workshop design and facilitation, user journey creation, interview & survey techniques, and data analytics
• Excellent communication and storytelling skills with the ability to present complex data to diverse audiences
• Ability to manage multiple concurrent research projects
• Familiarity with agile product development processes

We hire exceptional, enthusiastic people, and everyone is empowered to think solo, take the initiative and be innovative. We invite you to explore a world of opportunities with us, and to have influence in helping us achieve our goals, by being you!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Skills Required