- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
The Amazon Tax department is a fast-paced, team-focused, dynamic environment. The global Tax Program Management Office (PMO)drives complex Tax projectsthat have a high degree of involvement across many teams at Amazon as well as across Tax, orwhen Tax leadership believes this team can help on a specific business problem.In addition, through our Global Tax Portfolio team, we lead Amazon Tax through efficient prioritization, cross team coordination, and resource planning with internal Global Tax Services (GTS) teams and its Tax delivery partners to deliver an agreed upon annual operational plan.
Amazon GTS is seeking a Senior Program Manager with experience in Portfolio and Program management to join our expanding team. Successful candidates will have experience in at least two of the following three disciplines - Finance (specifically Tax and/or Accounting), Program Management and Technology - and can become well versed in all three in order to bridge across our diverse group of stakeholders. The candidate needs to be able to easily understand the business line, technical and finance/accounting/tax disciplines, and the impacts of each on the project. They also need to be able to support communications in these areas with current process owners and project stakeholders. Partnering with key stakeholders is critical to operate within a fast-paced and complex environment. The role is required to discuss strategic matters and make high velocity decisions while navigating a high level of ambiguity.
We are open to hire across London, Barcelona and Luxembourg.
Key job responsibilities
o Collaborating with project owners and key stakeholders to define and refine project objectives and deliverables.
o Obtaining and driving to clarity workstream requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors.
o Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process.
o Liaising with cross-functional workstream participants to provide a comprehensive status update.
o Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner.
o Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover.
o Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate.
o Leading cross functional teams through workstream retrospective to help drive improvements into the process; owning and driving process improvements.
o Coordinate with other Portfolio and Program managers in the prioritization and portfolio planning, reviews, and end to end portfolio cycle.
o Supporting the development and delivery of tooling, templates, process improvements and trainings, to varied audiences within and external to the PM team
Experience leading process improvements
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
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