Job Description

Description

The Senior IT Project Engineer will primarily play a key technical role within IT project teams, providing expert design and implementation support and expertise to ensure the successful delivery of enhancements or changes to digital systems across all CGT Catapult facilities, whilst also reporting progress in accordance with CGT Catapult's IT project delivery governance.

In addition to project responsibilities, the Senior IT Project Engineer will provide 2nd and 3rd Line support and problem management for in-service technology solutions across all CGT Catapult facilities, ensuring that business functions remain operational and within regulatory compliance.

This role requires deep technical expertise and specialist knowledge, in one or more IT or business services, and will be responsible for providing Level 3 support to investigate design or implementation issues within defined area(s) of specialism.

Frequent and regular attendance across all CGT Catapult facilities.

Key Responsibilities

Lead infrastructure projects involving Windows Server technologies and Active Directory and Cloud Based Azure type systems Design, implement, and support Microsoft infrastructure services: AD, DNS, DHCP, GPO Liaise with our MSP around support of our managed virtual environments (VMware) network and storage solutions Troubleshoot complex system issues and provide2nd and 3rd line support Collaborate with network, security, and application teams to ensure seamless integration Maintain and optimise server performance, availability, and scalability Develop and enforce infrastructure standards, policies, and procedures Provide mentorship and technical guidance to junior team members Ensure compliance with ITIL v3/4 and security best practices Problem management escalation point for 1st and 2nd Line IT support teams 2nd/3rd line support of IT Lab Equipment support Technical Project ownership, supporting IT Project Managers with scoping and deployment of business and IT initiated projects including client support and collaboration on cost saving and improvement initiatives Provide support across the IT Engineering team during periods of planned leave

Experience:

Proven experience in a similar role, such as a Project Engineer, Senior Delivery Engineer, or Windows or Infrastructure Engineer Strong experience with Microsoft systems and applications both within on-premises and cloud environments Excellent stakeholder management skills, with the ability to influence and communicate effectively at all levels Experience in managing and supporting IT networks across multiple facilities and locations Experience working within GMP or other regulated environments (desirable)

Skills, Knowledge and Expertise

Windows Server (2016/2019/2022), Active Directory, and Group Policy Strong knowledge of DNS, DHCP, and email routing protocols Familiarity with Intune, PowerShell scripting, and automation tools like Power Automate Experience with Office 365 integration SharePoint and Microsoft business apps (Power Platforms) Understanding of networking and storage technologies Proven track record in leading infrastructure projects and system migrations Ticket management Freshworks or similar Project implementation utilising agile approach methodologies MDM Solutions management A "roll your sleeves up" hands-on attitude towards varying work assignments Resilient, with the ability to manage multiple and varied tasks and prioritise workload within a fast-paced professional environment, with a strong attention to detail A good team player with good communication skills Flexibility towards work assignments and new learning Ambitious, collaborative, and driven Highly motivated, pragmatic, and practical to support the mission of the CGT Catapult to accelerate the development of a commercial cell and gene-based therapy industry in the UK Comfortable operating autonomously once goals and objectives are set, and able to take initiative when completing tasks Collaborative and adaptable, with strong facilitation and coaching skills Ability to constructively engage stakeholders across teams and seniority levels A positive attitude towards learning, personal and professional development Keeps up to date with professional knowledge, expertise and best practice Willingness to travel

Education / Qualifications:

Degree-level education in Computer Science/ Information Technology or equivalent professional experience ITIL v3/4 certification (essential) MCSE, MCSA, or AWS/VCP/Azure are highly desirable

About Cell and Gene Therapy Catapult

The Cell and Gene Therapy Catapult (CGT Catapult) is an independent innovation and technology organisation committed to the advancement of cell and gene therapies with a vision of a thriving industry delivering life changing advanced therapies to the world. Its aim is to create powerful collaborations which overcome challenges to the advancement of the sector.

With experts covering all aspects of advanced therapies, it applies its unique capabilities and assets, collaborates with academia, industry and healthcare providers to develop new technology and innovation.

The Cell and Gene Therapy Catapult works with Innovate UK.

CGT Catapult is committed to providing an equal, diverse, and inclusive work environment where everyone's contributions are valued. We celebrate differences, empower, and inspire everyone, because when everyone is included, everyone wins. In 2024, we received bronze accreditation from Inclusive Employers.