Job Description

Updated: Yesterday
Location: London, England, United Kingdom
Job ID: 13059
Description
The Senior Project Manager is a crucial role within the Advertising Business Unit (part of EU Communication), responsible for ensuring we are delivering to our clients on time and within budget, working with the Creative Team, Creative Resource, and Client Service teams to achieve this. The Senior Project Manager will play a pivotal role in ensuring they bring the team together, striving for implementing best practices across the project team, they are responsible to keep the project on track.
Key Responsibilities and Requirements
Client Focus:

• Responsible for partnering closely with the Client Service team to do intake on projects, ensuring the brief is filled out accurately and agreed upon.
• Is confident being client facing and communicating day-to-day with the client around project plans and progress.
• Proactively reaching out to account teams to gain visibility into upcoming work and supports with organic growth on their account.
• Ability to pivot their project plans as needed in line with client changes/new requirements, in partnership with Client Service teams and the Client.
• Provides confidence and control across their projects and acts as a trusted partner to the CS counterpart.

Project management:

• Effectively manages complex projects or bigger workstreams, driving the team through each step and forward planning.
• Ability to facilitate and work closely with cross-functional team members, with minimal supervision.
• Ability to easily understand, with minimal supervision, the necessary steps and stages of a project regardless of project type (digital, print, video, event, etc) and can optimally run the projects from client brief to final delivery throughout each stage.
• Creating timelines for all their projects and ensuring all milestones are met, proactively flagging and coming up with solutions if there will be any potential delays.
• Taking ownership of the project delivery at each phase, working closely with creatives (copy, design, production, amends), client services (client deadlines), and creative resource management (for making sure their projects have been resourced).
• Routing projects through the agency throughout the project lifecycle, from client brief to final delivery. This includes managing kick offs, creative concepting, creative production delivery, internal reviews.
• Keeping their timelines/project plans updated if things change on their project and updating the account teams throughout the process, flagging any warning areas.
• Setting up meetings for when projects completed to agree learnings and drive quality and efficiency.
• Responsible for routing projects through WRIKE platform.
• May have line management responsibility to more junior team members and develop their line management experience and style. Work with department lead to outline their line reports career pathway.

Financial management:

• Responsible for project recoverability alongside their Account counterpart.
• Budget development for all projects they have been allocated, liaising with Client Service teams to confirm the brief, liaising with Creatives to confirm the hours and getting all approvals on budget before it being shared with Clients.
• Responsible for forecasting their projects in our financial system.
• May support Junior PMs to forecast and guide them through that process.
• Tracking and reporting financial status of their projects against current budget (including burn rate) and works with CS to assess project risk and mitigation in a timely manner aligning necessary action plans.
• Working closely with finance to ensure financial efficiency and to ensure forecasting is being handled as accurately as possible.
• Ensuring all timesheets are completed accurately on their projects by all team members and on time to support accurate reporting.

Resourcing support:

• Working closely with Creative Resource on ensuring their projects are adequately resourced (where possible, hours allocated as per budget and dates planned as per timeline)
• Responsible for providing the creative needs, with clear hours and dates, for all their projects to Creative Resource.
• Ability to come up with solutions for their projects if there are resource clashes or challenges and can support with mitigations.

Qualifications / Experience

• Minimum 5 yearsa?? experience working in a similar advertising project/account management role.
• Good networking skills and ability to build contacts list for external vendors and internal resources.
• Maintains professional and effective relationships with account teams.
• Excellent understanding of capacity planning, utilization figures and working within budgets.
• Knowledge of Project Management best practices and ability to advise and manage a wider range of project types: conceptual, digital, video, launch campaigns.
• Demonstrable knowledge of requirements and operational implications on their projects and understanding of client needs (through own project management or account management experience).
• Production understanding (video, print, digital) and working knowledge in this area is a plus.
• Healthcare experience is a plus.
• Proactive and ambitious, always striving to improve systems and bringing about positive change through good ideas.
• Excellent time and self-management skills with ability to manage and deliver multiple projects.
• Good verbal and written communications and ability to articulate clear direction to designers and studio teams.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesna??t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our to stay connected to additional career opportunities.
The diverse European healthcare environment requires a specific approach to communications. The European market provides multiple challenges to the pharmaceutical industry, emerging biotechnology and medical technology firms who develop, launch, and commercialise drugs and devices. Deep and varied local and international insights, experience, capabilities and footprints are required for impactful healthcare communications in Europe because of the high diversity in local regulations, health systems, market dynamics, key stakeholders' perceptions, as well as cultural nuances and languages. A next-generation agency group that offers the perfect combination of global size and unprecedented capabilities with European and local expertise. As a part of Syneos Health, a global biopharmaceutical accelerator integrating clinical development, real-world, late-stage and full commercialisation, we serve the complex European healthcare market with tailored communications solutions for our customers' clinical and commercial success.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Share this job

Skills Required