Job Description

Healthcare is complicated, but it doesn't have to be.

500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.
That is where you come in. Helping unite physicians across the world to support better patient outcomes--and even save lives-- is an incredible feeling. Join us!

What we're about:

Community: with 20+ years of tradition and innovation, our team has built the world's largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we're growing every day. Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways. Collaboration: making an impact in healthcare is serious work, but that doesn't mean we can't have a good time while we're at it. We laugh together, we don't take ourselves too seriously, and we're always trying to make our customers crack a smile.
Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration and discussions through meaningful insights, data, and trends. It is the most trusted global platform with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases and earn honorarium from surveys. Through Sermo's unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit www.sermo.com

Summary of the job:

Sermo Experts provides an outlet for our clients to connect 1:1 with qualified physicians, allied healthcare professionals, and key opinion leaders on demand.

As a Senior Manager in our Experts practice, you will play an instrumental role in connecting our clients with thought leaders in the healthcare & life sciences sector.

You will be a leader in our Experts business, owning successful project outcomes, and overseeing Project Leaders and recruiting Associates in line with established KPIs. You will manage performance conversations, client escalations, and client stakeholder interaction. You are responsible for project task allocation and execution and will own project intake through to final delivery. Additionally, you will collaborate closely with global counterparts to ensure consistent process adoption and enable load-balancing opportunities.

Responsibilities:

Own successful project outcomes. Oversee Project Leaders and Associates in line with established KPIs. Manage performance conversations and ongoing training of a team. Manage client project escalations and overall project communication. Support training and coaching of recruitment approaches with Associates and Sr. Associates, and Project Leaders.

Why Join Us?

In addition to being part of a

fast-paced and high-growth company

, we offer a fantastic range of benefits, including:

?

25 holiday days

?

Bonus scheme

?

Private medical, dental, and life insurance

?

Income protection

?

3 days working from home

?

Electric car scheme

?

Gym membership & wellness perks

... and much more!

If you're excited about joining a

high-energy team

in a

scaling business

where you'll gain valuable experience through

on-the-job learning

, we'd love to hear from you!
Confidentiality is guaranteed and only selected applicants will be contacted.

If you are

interested

please email us your CV in English.